Assistant Director of Campus Services


Job Identification: 17861
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Job Description:
What We're Looking For

The Assistant Director of Campus Services will be responsible for managing contractual relationships and overseeing food and beverage services, as well as supervising the Campus Services Manager, their contract portfolio and team. It will also assist the Senior Director with developing strategies, project management and advancing university initiatives. This role requires strong communication and financial skills, a solution-oriented mindset, project management expertise, and a commitment to enhancing the quality of services provided to students, faculty, and staff.

A bachelor's degree and two years of relevant work experience are required. Five years of relevant experience is preferred. Higher education food service operations/customer service or contract management experience preferred.

Additional education or experience will be considered in lieu of one another.

A valid United States Driver License with a clear driving record of at least two years is required.

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

• Monitor contracts to ensure compliance with terms and conditions, manage relationships with internal and external stakeholders, and optimize the performance of contractual agreements.
• Identify and monitor key performance indicators and ensure adherence to university policies.
• Conduct regular reviews to assess if contract partners are meeting intended goals.
• Collaborate with the Senior Director, Campus Services and Supplier based Operations leaders to ensure efficient and effective operations.
• Implement best practices, identify opportunities for service improvements and stay attuned to industry trends to ensure programs remain effective, relevant, and responsive to the evolving needs of campus.
• Collaborate with the Business Operations Analyst to review and monitor financial reports, ensure contractors adhere to budgetary guidelines, identify irregularities, and implement strategies to optimize resources based on data.
• Engage with students, faculty, and staff to gather feedback and assess satisfaction with services.
• Collaborate with all parties to provide next in class offerings.
• Support the Senior Director in leading and mentoring the Campus Services team, fostering a culture of teamwork and excellence.
• Collaborate with the team to align objectives, resources, and service delivery to better support students, faculty, and staff.
• Other contracts as assigned.
• Perform all other duties as assigned to support Baylor's mission.
• Ability to comply with University policies.
• Maintain regular and punctual attendance.

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!


About Us:
Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor's commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/17861







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