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Details
Posted: 26-Nov-24
Location: Notre Dame, Indiana
Type: Full-time
Internal Number: 5825881
University of Notre Dame
The University of Notre Dame (ND.jobs) is accepting applications for a Manager, IT Partnerships.
Applications will be accepted until 12/15/2024.
Join a nationally recognized IT organization at the University of Notre Dame, where you'll contribute to providing innovative and comprehensive IT solutions to departments and divisions across campus. Be part of a dynamic team dedicated to supporting the University's mission to be a force for good in the world.
About the Role
As the Manager of IT Partnerships, you'll lead a talented and diverse team of 7 full-time staff, as well as part-time on-call staff, contractors, and student workers. Your team will deliver tailored IT support and consultation services designed to meet the unique needs of our partners across departments, schools, and divisions.
As the Manager of IT Partnerships, you'll lead a talented and diverse team of 7 full-time staff, as well as part-time on-call staff, contractors, and student workers. Your team will deliver tailored IT support and consultation services designed to meet the unique needs of our partners across departments, schools, and divisions.
In this role, you'll champion secure, reliable technology services while overseeing a growing program focused on device management and solutions that empower campus partners to achieve their goals. You'll cultivate strong, collaborative relationships with partners, ensuring they receive high-quality, customized IT services. You'll also work closely with colleagues in shared IT service areas-such as Service Desk, Audio Visual Technologies, Infrastructure, and Identity and Access Management-and engage with peers in higher education and industry to advance best practices and standards for IT service delivery.
The ideal candidate will thrive in a relationship-focused environment, demonstrating the ability to manage competing priorities and deliver effective IT services in a complex landscape with multiple stakeholders.
Why Join Notre Dame?
At the University of Notre Dame, we believe that a diversity of backgrounds, experiences, and perspectives strengthens our community and enhances our mission. We are committed to fostering an inclusive environment where every individual feels valued, respected, and empowered to succeed.
We welcome candidates of all faiths, identities, and viewpoints, embracing the rich diversity that makes our community thrive. Our flexible work environment supports life-work integration, offering limited and scheduled remote work options while primarily being an on-campus role. We are also deeply invested in your well-being, professional growth, and development.
Who Should Apply
We are seeking candidates who are:
We are seeking candidates who are:
- Passionate about building inclusive and collaborative relationships.
- Skilled at managing and mentoring diverse teams.
- Committed to delivering high-quality IT services that support mission-driven work.
- Experienced in navigating complex IT environments with multiple stakeholders.
If you're looking for an opportunity to make an impact in a supportive, mission-focused, and innovative environment, we encourage you to apply.
Join us in advancing Notre Dame's mission of education, research, and service to the world.
Minimum Qualifications:
- Strong customer service skills, including creative problem-solving, negotiation, and communication skills
- Familiarity with Apple and Microsoft desktop management
- Familiarity with IOS and Android mobile device management
- Familiarity with networking, storage, security, and access control technologies and best practices
- Familiarity with ServiceNow or other CMBD platform
- Basic knowledge of project management and business systems analysis best practices
Preferred Qualifications:
- 1-3 years of experience managing people or leading teams to deliver results
- Experience in managing relationships
- Proven competency or certification in project management and business systems analysis
- Outstanding communication and storytelling skills
- Strong background in creating and maintaining metrics to demonstrate the effectiveness of the service
- Innovative mind to see what is possible
ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual 'Great Colleges to Work For' survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S251596. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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About University of Notre Dame
The University of Notre Dame was founded in November 1842 by Rev. Edward F. Sorin, C.S.C., a priest of the Congregation of Holy Cross, a French missionary order. It is located adjacent to South Bend, Indiana, the center of a metropolitan area with a population of more than 315,000. Chartered by the state of Indiana in 1844, the University was governed by the Holy Cross priests until 1967, when governance was transferred to a two-tiered, mixed board of lay and religious trustees and fellows.
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