What Will You Be Doing in This Job? The Command Center Operator is responsible for the Security Department Command Center operations. This includes, but is not limited to, answering incoming telephone calls, dispatching calls, documenting service calls, monitoring alarm systems, monitoring CCTV cameras, maintenance of CCTV recording devices and dispatching medical center wide emergency broadcasts.
Primary Duties and Responsibilities ??? Answers telephones, gathers information and dispatches officers in a polite, professional manner. ??? Monitors digital alarms, such as fire alarm, Infant alarm, panic alarm and access control systems; analyzes activations, and dispatches appropriate personnel. ??? Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center. Receives emergency medical calls and dispatches medical staff to emergency code situations. ??? Operates CCTV systems and troubleshoot technical problems. ??? Maintains recording devices and review contents for suspects to assist in investigations. ???Monitors the security radio communications equipment for officers in the field and alerting the appropriate personnel in the event of emergencies, unusual circumstances, and/or officer needs assistance calls. In emergency situations, responsible for notifying key management personnel, senior staff and appropriate law enforcement agencies. ??? Maintains daily dispatch logs, recording all calls to the Security department via the Command Center. Maintains daily log on contractors working in the medical center which may set off fire alarm systems. ??? Monitors activity on the loading dock after normal business hours, allowing access to approved vendors. ??? Alerts the shift Watch Commander of any unusual or suspicious activity. Passes on all pertinent information to relieving staff. ??? Maintains a clean and safe environment in the Command Center; alerts the Watch Commander of any unsafe condition. Department-Specific Responsibilites Additional primary duties and responsibilities that are only performed in the specific department(s) below: Department Duties and Responsibilities Teamwork/Customer Relation Responsibilities Responds timely, effectively and appropriately to deliverables Ensures practices and procedures are inclusive of interpersonal and cultural diversity Team Lead/Supervisory/Management Responsibilities These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
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Qualifications
Education High School Diploma/GED
Work Experience No experience required
License/Certification
Valid CA Driver's License
Valid CA Security Guard Card
Req ID : 6629 Working Title : Security Command Center Operator - Night Shift Department : Security Business Entity : Cedars-Sinai Medical Center Job Category : Facilities Job Specialty : Security Overtime Status : NONEXEMPT Primary Shift : Night Shift Duration : 8 hour Base Pay : $22.74 - $34.11
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.
