University of Minnesotaâ™s College of Education and Human Development, Educational Technology Innovations (ETI) is a dynamic, collaborative team that creates online professional development opportunities with departments and faculty members inside the College of Education and Human Development, as well as clients both across and outside of the University. CEHD recently established the MN Child Welfare Training Academy (TA) in partnership with the MN Department of Human Services (DHS), a new collaborative that focuses on creating impactful, inclusive, and accessible training opportunities to meet the needs of the many MN child welfare workers and agencies.
The Elearner Project Coordinator coordinates with working groups across multiple units, ensuring we are building innovative, inclusive, and innovative professional development learning opportunities within the University of Minnesotaâ™s learning management system, Canvas. This position serves as project lead for the partnership between TA and DHS and provides support for non-credit courses and certificate programs being developed; and assists with Destiny One Registration System (DORS) integration and registration. The E-Learner Project Coordinator works with the Director of Professional Development to assist in formulating and defining scope and objectives, research user needs, and partner with multiple stakeholders to move projects through the development stages to guide projects to completion.
A successful candidate for this position is familiar with online learning platforms/resources with the ability to utilize learning management systems for course creation, registration, and report tracking. This candidate has experience with project management and can coordinate projects with a proven track record of success, including examples of how they managed timelines and stakeholders; prioritize work and shared accountability for outcomes across multiple projects; thrive in an organization with a variety of stakeholders; and be motivated to develop and refine processes.
The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures.
This position is represented by the AFSCME Clerical Union, Local 3800.
Job Responsibilities
60% LMS Coordinator for the Training Academy (TA)
A. E-learner Training System Contributor
Maintain existing Canvas Training Academy courses. Modify course information (including logistics, cohorts and content), document updates, and ensure trainers are aware of any changes
Monitor enrollment and participant progress
Manage Destiny One registration system for current and future TA course offerings
Pull reports and analytics when needed across multiple Learning Management Systems
Attend weekly meetings and provide updates to multiple working groups
Set up new courses utilizing the CANVAS system and following specifications and protocols established by leadership of course design and need
Manage course request for LMS team, in collaboration with the Curriculum Coordinator team
Work with curriculum coordinators in gathering all necessary information and content to create an online learning course
Assist LMS team in creating project timelines, set goals, and provide project updates on a biweekly basis
Manage Canvas Courses creation
Manage documentation
Communicate with LMS team lead on Canvas course template progress and documentation
Set goals and expectations for course delivery
Create Canvas courses following direction from the LMS team lead and the curriculum team.
Create Canvas course templates for future course builds, utilizing branding elements for specific projects
B. CWTA Web Staffer
Pull reports and respond to customer support tickets via the training academy portal system
Serve as primary alpha tester to all TA web sites and/or systems, following documentation practices identified by ETI leadership
Communicate with all appropriate team members to address needed site fixes and assure end-product meets TA needs
Regularly systems test all technical environments to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently
40% MNCWTA/ETI Systems support/customer support
Manage MNCWTA Portal customer tickets, in collaboration with ETI development team and MNCWTA administrative staff.
Manage Continuing Education Unit (CEU)/Clock Hour certificate request applications for the Training Academy
Identify projects requiring a web presence as part of the scope of work and create a plan to deliver all needed branding and system elements in conjunction with Canvas course
Liaison with all staff to assure the timely delivery of projects
Regularly systems test delivered products to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently
Required Qualifications
High School diploma/ GED and five (5) years of related professional experience. Coursework in a related field may be a substitute for some of the years of experience.
Project management experience
Demonstrated experience in working within learning management systems, such as Canvas.
Familiar with Google office suite, shared folders, and documents.
Evidence of ability to provide high-level customer service to people from a variety of communities, backgrounds, and identities
Preferred Qualifications
A technical background and experience with markup or programming languages; user-centered design including accessibility; experience with the software development life cycle (SLDC); software user experience (project management, statistical analysis, eLearning authoring, data analysis and visualization, technical writing applications, graphic design, multimedia development, etc.)
Experience defining project scope and objectives through research and fact finding.
Experience at the University of Minnesota in any of the following systems/units: student services, Curriculum management, Canvas, communications, or business analysis.
Experience managing projects from proposal through completion.
Experience in a K-12 school setting, and/or human development setting.
Understanding and ability to articulate project management phases, tools and techniques.
Understanding of Agile Development methodologies and processes
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.
