1. Administrative Services Manager: Provides efficient and effective delivery and integration of all administrative services (academic, financial, research, or clinical). Serves as the unit's point of contact for service providers (e.g., Facilities, HR, IT, Procurement, Student Services, and Faculty Affairs), ensuring that providers are apprised of unit needs and relevant information and acting where needed. Monitors the adequacy of service delivered by outside providers. Escalates issues or concerns related to administrative and operational services to the LA. 2. Financial Analyst and Manager: Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis, and reporting to monitor and evaluate the application of the unit's financial resources, e.g., performance against budget. Recommends adjustments and acts as appropriate. Oversees daily financial monitoring and authorizes transactions per policy. Provides support to the unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future) and recommends how to deploy efficiently to support unit objectives. Prepares all fund budgets, including gathering historical information, providing analysis, and quality control. Helps the unit, including faculty, research and analyze funding challenges and opportunities and presents possible options with LA. 3. Risk Manager: Implements and maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. Takes corrective action to protect Yale's assets, resources, information, and reputation. Identifies, communicates, and addresses issues/concerns promptly and appropriately. Ensures all faculty and staff know the regulations, policies, procedures, and Yale requirements on their scope of activity. Escalates issues to the LA as appropriate. 4. University Citizen: Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Engages in initiatives generated by the LA and the University. Represents unit needs, challenges, and opportunities at the LA and University level. Creates opportunities to enhance the image and value of the unit. Shares knowledge and best practices with others. 5. Talent Manager and Developer: Utilizes effective practices for attracting, retaining, and developing high-quality Business Office talent and other unit non-faculty personnel as assigned. Works with HR partners to participate in selection, performance management, and career development processes and address employee relations issues in line with university guidelines and contractual agreements. Partners with the LA to assess current unit non-faculty personnel and future talent needs. Makes recommendations for the movement of administrative talent and the development of Business Operations staff. Cultivates a diversity of backgrounds and perspectives in the unit. 6. Strategic Resource: Partners with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support the strategic planning process. Translates unit strategy into actions. Recommends resources needed to achieve short-term and long-term goals and identifies any factors that may impact the unit's ability to meet its mission and goals successfully. Assesses the financial and non-financial resources available for the unit to achieve its goals, e.g., funding, space, technology, staff capabilities, and capacity. Recognizes and raises potential issues, ideas and solutions to the LA.
Required Skill/ability 1: Well-developed managerial, decision-making, planning, organizational, problem-resolution, and leadership skills. Demonstrated ability to manage people on a day-to-day basis, motivate and develop teams, inspiring a high level of commitment and performance.
Required Skill/ability 2: Demonstrated ability to manage time and resources effectively, measure and monitor progress and redirect efforts as needed with great capacity for flexibility. Ability to anticipate changes in the business environment and proactively manage change.
Required Skill/ability 3: Excellent written and oral communication skills. Excellent relationship-building capabilities. Ability to adapt communication style to clearly address individuals at all levels throughout the University.
Required Skill/ability 4: Strong understanding of internal control concepts and the implementation of internal control processes in a complex business environment.
Required Skill/ability 5: Advanced analytical skills and financial aptitude. Possess strong excel skills, mathematical proficiency, and ability to analyze financial data.
Preferred Education: Masters agreed in business administration and leadership or other advanced business degree. Experience with sponsored awards financial management, Workday HCM & Financials, Power BI, YBT and YDX.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Operations Manager 1
University Job Title: Operations Manager, SEAS
Preferred Education, Experience and Skills: Masters agreed in business administration and leadership or other advanced business degree. Experience with sponsored awards financial management, Workday HCM & Financials, Power BI, YBT and YDX.
Bachelor's degree and minimum three years of related experience including demonstrated leadership, project management and/or supervisory experience; or equivalent combination of education and related experience. Thorough working knowledge of accounting, f
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.