Director of Space Management and Occupancy Planning
Cushman Wakefield Multifamily
Application
Details
Posted: 18-Nov-24
Location: San Jose, California
Type: Full Time
Internal Number: R253904
Job Title
Director of Space Management and Occupancy Planning
Job Description Summary
This position is responsible for space and occupancy planning project delivery and FF&E activities across the clientâ™s portfolio. This includes the management and oversight of occupancy and move coordination teams, KPI compliance, program development and accurate workstream reporting. In this role, the manager leads a team of professionals responsible for delivering space and occupancy solutions which support client business requirements.
Job Description
Collaborates with Real Estate Portfolio Team, Project Management, Facility Managers and CRE team members providing single point of contact for Space Management delivery services â“ Space and Occupancy Planning, Move coordination, Data Management
Makes recommendations to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas within the service line
Responsible for vendor partner contract compliance and performance - >OWP (furniture & design) and Corovan (move labor)
Lead development of core program standards - all C&W tools, process, templates and outputs standardized and customized to clientâ™s ways of working
Establish documented methods of service delivery for all activities, processes and outputs
Collaborates with client RE, Project Management and Facility Managers for service excellence in execution of all activity types
Ability to manage operational program budget, evaluate period spend and apply corrective action as needed to maintain desired budget variance
Oversees the day-to-day + long-term technical and operational responsibilities of space management
Manages General Support Lead, Vendor Management Lead, and Design Excellence Lead & related program
Partners w/Vendor Management Lead on contractual obligations of vendor partners
Identifies gaps in processes within the SMT and builds programs to bridge gaps
Ensures workflows and R&Rs are adhered to as agreed upon between Google and C&W
Oversees the onboarding and training programs for SMT new hires
Identifies training and talent/career development of new hires and existing staff
Partners with Dir. of SM Delivery to review existing, and develop and implement new space management programs and initiatives
Partners with internal C&W service lines, as well as Google programs, on review of existing, and development and implementation of new programs
Oversees space management program budget and finances
Coordinates and collaborates w/Director of Space Management Delivery to review and refine deliverables to meet Google standards/needs
Oversees monthly + quarterly reporting to Google as it pertains to space management team performance
Accountable for tracking and maintaining team KPI deliverables + contracted measurable program results
JOB REQUIREMENTS & QUALIFICATIONS
Bachelorâ™s degree and 8-10 yearsâ™ work experience in two or more of the following: a) interior design, b) architecture and c) project management
5-7 years experience in a management position
Minimum of five yearsâ™ experience in a corporate real estate environment
Possesses strong analytical skills and the ability to develop conclusions and recommendations
Demonstrates proficiency in architectural and engineering drawings, concepts & design
Experienced in managing projects of varied scope and complexity
Demonstrates a working knowledge of various office furniture systems
Proficient in MS Office Suite software applications
Excellent customer service and interpersonal relationship skills
Ability to work independently and as part of a team
Able to build strong relationships with internal and external partners to deliver effective services
Strong oral, written and presentation skills
Assumes ownership of requests in order to ensure successful completion
Strong attention to detail and quality
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateâ™s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $154,105.00 - $181,300.00 Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmativeâ‹ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.