Responsible for leading the design and implementation of forward-thinking strategies to transform the airport experience at MCO and ORL. The role reports directly to the Chief Creative Officer and works closely with other internal business units. This role will champion initiatives focused on reimagining passenger journeys, enhancing operational efficiency, and integrating advanced technologies. The Vice President of Innovation will identify emerging trends, collaborate with internal teams and external partners, and drive creative solutions that position the airport as a leader in innovation and design excellence. The Vice President of Innovation will be instrumental in shaping the future of air travel, ensuring the airport remains a pioneer in delivering exceptional, innovative, and human-centered experiences.

• Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration, Public Administration or related field and ten (10) years’ increasingly responsible experience in the management and administration of a major information technology function or an equivalent combination of education, training and experience. Supervisory experience required.
• Expertise in managing the innovation process in areas such as smart infrastructure, passenger/bag processing solutions, customer experience design, and future-focused technologies similar to AI and IoT
• Experience in large-scale, operational environments
• Demonstrated ability to plan, schedule, organize, prioritize and manage multiple priorities and projects while anticipating possible impacts and benefits of change
• Demonstrated accomplishments in project management and planning
• Strong written and verbal communications skills, ability to communicate complex ideas to customers
• High level analytical skills
• Demonstrated documentation skills and the ability to prepare business case and recommendations to management
• Broad-based operational perspective to lead programs and facilitate solutions for Innovation related business initiatives
• Strong track record of leading innovation and creative strategy in complex organizations, with strong strategic vision, communication skills, and an entrepreneurial mindset
• Demonstrated ability to engage and lead team members, providing effective guidance, coaching and capability development, maintaining close understanding of all team activities, ensuring high quality for all activities/deliverables, and implementing course corrections when needed
• Valid Florida driver’s license