The Program on Negotiation (PON) at Harvard Law School is seeking a full-time Program Associate to offer administrative support for its executive education offerings. The Program Associate is responsible for assisting the Program Managers to prepare and deliver a diverse range of executive education programs, including one-day, week-long, multi-week, and semester-long courses.
Position Description
As a ProgramAssociate, you will:
Be responsible for supporting the Program Manager with both in-person and virtual programs, including but not limited to, setting up online registrations, tracking and responding to attendee requests, preparing emails and surveys. For in-person events, tasks also include preparing and shipping program supplies and supporting participant and faculty needs during the programs.
Prepare print and/or digital teaching materials for programs and provide on-site support as needed; assist faculty with their presentation materials.
Monitor program registrations, maintain rosters & enrollment reports and keep the client-facing software interfaces up to date with correct information.
Identify problems and troubleshoot when necessary; work with the Customer Service Lead to fulfill customer requests.
Maintain the inventory for the programs.
Provide periodic additional administrative support for the PON office, including but not limited to managing phone lines/email, organizing the office, ordering certificates, ordering supplies, booking meeting rooms, making copies, greeting visitors, etc.
Basic Qualifications
Minimum 3 years of related experience. Education beyond high school may count toward experience.
Additional Qualifications and Skills
We are looking for people who have:
A commitment to customer service and teamwork
Strong time management, prioritization skills, and attention to detail
Effective communication skills
Strong computer skills including Microsoft Office; experience with Cvent, Canvas or event management software
A results-oriented mindset
Good judgment, poise, and a positive attitude
Motivation to take initiative and propose ways to solve problems
Work collaboratively with colleagues for successful project completion
Prior office experience, as well as an interest in the field of negotiation and conflict resolution
Ability to work for a few hours on periodic Sundays to set up programs
Additional Information
This is a one-year term appointment with potential for renewal subject to departmental funding and need.
We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
