Position Summary:

• Works with the Assistant Director to survey satisfaction of the Institute's Shared Resources of the Rutgers Cancer Institute, which approximately 150 independent Rutgers Faculty use annually. Tracks the actions taken in response to comments and prepares documents detailing user comments resolution using Excel, Qualtrics, and other software. Assists with deploying shared resources, user satisfaction surveys, and needs assessment surveys.
• Schedules annual meetings for each Shared Resources Advisory Committee, tracks actions taken in response to recommendations quarterly, and reports on the resolution of each committee's recommendations annually. Each meeting includes scheduling for 15-20 participants.
• Is responsible for the financial accounting of the Rutgers Cancer Institute Biostatistics Shared Resource (BSR), involving several biostatisticians who work on multiple projects simultaneously. Tracks the utilization reported by Biostatisticians and marks the progress of the specific projects they support. Collects utilization every two weeks, uploads utilization on the Rutgers billing and project management software iLab (Agilent) and charges the Rutgers Faculty supported by the BSR biostatisticians. The BSR is utilized by approximately 50 independent Rutgers Faculty annually.
• Responsible for the project management and administrative support for the iLab software by Agilent, such as but not limited to: adding new shared resources into the system and/or services; creation and maintenance of shared resource user profiles; operator training on software use; management of user fees including updating membership data that determine the user costs; management of facility SKUs and price list; troubleshooting issues for operators; interface with Agilent; communication of system upgrades and modifications to iLab stakeholders; generation and recordkeeping of SKU, use and user reports; invoicing/accounts receivable (AR) management; generation and distribution of invoices as needed; collection and posting of user payments as needed; preparation and distribution of AR reports illustrating outstanding aging invoices; follow-up on past due invoices; and creation and maintenance of iLab administrator and operator manuals.
• Supports all administration and project management of all SRs as assigned.

Minimum Education and Experience:

• A bachelor's degree in business, data management or a related field plus four (4) years of professional experience in management of research core facilities. Planning, coordinating, evaluating, and managing projects/programs, developing action plans, and researching and data interpretation/analysis required.
• Equivalent education, experience, and/or training may not be substituted for the degree requirement.

City: New Brunswick

State: NJ

Physical Demands and Work Environment:

• Standing, sitting, walking, talking and hearing. No special vision requirements.
• Lifting up to 25 lbs.
• Office environment. Moderate noise.

Special Conditions:

• During grant and site visit preparation phases, overtime may be required.

Posting Number: 24ST2643

About Rutgers University

Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

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