(Administrative Program Support 1 - MR06)

Office of Equal Opportunity and Accessibility

University of Tennessee at Chattanooga

The UTC Office of Equal Opportunity & Accessibility (EOA) fulfills an important role overseeing compliance with civil rights and

affirmative action laws, regulations, and policies. EOA provides leadership, guidance, and training in these key areas to promote and

ensure equitable and inclusive environments for UTC community members. EOA coordinates the campus' ADA, Title VI, and Title VII

efforts and conducts applicable Title IX investigations.

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The Compliance and Administrative Coordinator plays a key role on the EOA team, performing specialized tasks to ensure that

complaints and compliance issues are managed appropriately and efficiently. Serving as the initial triage point for complaints

received electronically or in-person, the coordinator will work closely with the compliance team and Executive Director and Assistant

Director to support the office's talent acquisition, training, and accommodation services, while providing frontline customer service,

and administrative program support, and office management assistance.

Duties and Responsibilities:

Compliance Services

This position serves as a first point of contact for to concerns or complaints brought to EOA, by performing the following functions:

• Monitors office email and online submissions for new complaints

• Creates and updates electronic case management records and manages the request and receipt of relevant documentation

• Assists in the development of investigative plans in collaboration with compliance team

• Coordinates and schedules in intake and investigative interviews and meetings, transcribing, recording, and providing interview support when needed

• Assists with the preparation of various reports, documents, publications, and responses to data inquiries or requests

Training and Program Support

This position is responsible for coordinating and supporting EOA programs and initiatives, including the following:

• Provides logistical and administrative assistance for EOA programs, trainings, and activities

• Assists with compiling periodic and on-demand data reports for internal and external stakeholders

• Coordinates the workflow of the Division of Access and Engagement's Professional Development Fund application process

• Collaborates with colleagues within EOA and the Division of Access and Engagement, along with other stakeholders to advance UTC's strategic diversity objectives

• Supports the ADA accommodation process by scheduling meetings, procuring necessary items, and coordinating installations as required

Talent Acquisition Functions

• Generates reports from applicant tracking database to support search process

• Fields inquiries regarding search committee training, search progress, and related search-related matters

• Archives records and documentation associated with search and recruitment activities

• Assists with the creation of print and digital resources to support search and recruitment efforts

• Maintains and updates rubric and question banks, providing access as necessary

• Performs additional duties as assigned

The ideal candidate will possess the following:

• Exceptional communication skills (verbal, written, interpersonal, digital)

• Ability and willingness to work as part of a team and independently in a dynamic, fast-paced environment

• Ability to maintain confidentiality and handle sensitive information with discretion

• Strong attention to detail, with excellent organizational and time-management abilities

• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook, etc.) required

• Excellent customer skills required

Review of applications will begin November 11, 2024, and continue until the position is filled.

Minimum Qualifications: Requires a high school diploma and four years of relevant experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications: A bachelor's degree and at least two years of relevant experience in a university setting, compliance-related field, or human resources is preferred.

Salary: $47,000

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.