Assistant Director, Digital Engagement, Communications
University of Chicago (UC)
Application
Details
Posted: 29-Oct-24
Location: Chicago, Illinois
Type: Full-time
Salary: Open
Internal Number: JR28166
Location: Chicago, IL
Job Description:
Partnering closely with other members of the Communications Team, utilizes Marketo and other digital tools to create and deploy emails, which includes planning, proofreading, data/audience selection, QA and testing, and obtaining proper approvals for alumni-related communications as assigned. Specifically, the Assistant Director will be responsible for email marketing for advancement driven events, with the exception of Reconnect, Management Conference, and Economic Outlook, for which they may provide support as assigned. This role will also be responsible for non-recurring email needs, such as announcements and general updates to the alumni audience.
Working with the Associate Director, Digital Engagement, Communicatoins, produces regular data and analytics reports to help the team monitor effectiveness of email, social media, and web.
In collaboration with the Associate Director, Digital Engagement, Communications, provides tactical support to sustain and elevate the Office of Advancementâ™s social channels, currently LinkedIn and Instagram, including scheduling content, responding to partner requests, and offering graphics support.
Working with the Associate Director, Digital Engagement, Communications, as well as with content-focused team members, regularly maintains the accuracy of pages on the alumni website and makes regular edits and updates to reflect current details and information. Conducts regular audits of ChicagoBooth.edu/alumni pages. Supports the future development of campaign website content.
Creates and edits assets for social media, email, web and print, including image sourcing and resizing. Manages design projects with Booth Marketing and external vendor. Occasionally supports event photography needs, including scheduling, providing photo direction/shot lists, organizing and uploading event photos as necessary. Manages content on Booth Alumni YouTube playlist.
Plans, develops and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view, with moderate levels of guidance and direction.
Solves a range of straightforward problems, as work assignments are difficult and broad in nature, usually requiring originality and ingenuity.
Performs other related work as needed.
Preferred Qualifications
Education:
Bachelorâ™s degree.
Experience:
A minimum two years of professional experience require including at least one year in communications or marketing.
Backgrouind in alumni relations, development, and/or higher education.
Technical Skills or Knowledge:
Proven skills in website usability and digital best practices.
Knowledge of multimedia.
Proficiency in Microsoft Office: Word, Excel, Access, PowerPoint, SharePoint, Adobe, including photoshop, Outlook, Cvent, Sitecore, Marketo, or similar email platform, database programs.
Preferred Competencies
Outstanding verbal, written, and presentation skills, as well as superior organizational skills.
Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
Excellent attention to detail, problem solving, and analytical skills.
Effectively manage time, prioritize work, and multi-task across many assignments; think both strategically and logically, with the ability to function effectively under tight deadlines and high workload.
Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods i.e., in person, email, phone.
Professional demeanor, including tact, discretion, and a customer service-oriented approach.
Working Conditions
This position is currently expected to work a minimum three days per week in the office.
Application Documents
Resume/CV (required)
Cover Letter (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
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