Provides support to a caseload of freshmen; includes advising, instruction, and academic coaching. Provides individual assistance for other students as needed, with emphasis on academic support, assessing student needs, tracking, and following up on student progress. Participates in program assessment and improvement; assists in coordinating services of the Resch Academic Success Center.
Essential Functions and Responsibilities: Teaches Strong Start sections of the YSU Success Seminar each fall and/or spring (as needed) for an assigned caseload of students. Serves the academic advisor for the assigned caseload beginning with advisement at New Student Orientation through the end of the students? first year. Monitors student progress through early alert system; conducts outreach as needed.
Provides individual academic coaching on a regular basis and as needed to students on academic recovery and probation through YSU 1520, as well as other students who are mandated to coaching or who seek coaching voluntarily. Assesses student needs and provides follow-up. Monitors referrals and academic progress through communication with faculty and staff and through regularly scheduled meetings with advisees. Monitors student progress through early alert system; conducts outreach as needed. Facilitates the creation of an individual educational goal development plan, makes referrals, and maintains individual records for students served.
Provides short-term assistance to any student entering the Center; includes making referrals, offering suggestions about classes, providing general University information, and assisting with student involvement in campus activities.
Collaborates with Center staff to develop and present workshops, programming, and services for the Center for Student Progress.
Participates in campus events and disseminates information to promote the Center for Student Progress.
Collaborates with Center personnel to identify, serve, and monitor any YSU student requesting assistance.
Conducts studies and applies current retention research.
Consults and cooperates with various campus offices to identify student needs and coordinate services of the Center. Provides information as necessary.
Prepares retention reports and makes recommendations for intervention; creates mid-semester and final reports for referral source; monitors referrals and academic progress through communication with faculty, staff, and students as needed.
Other Functions and Responsibilities: Assists with training new hires.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday. Potential for remote work
Supervision Exercised: May exercise supervision over student employees.
Reports to: Director, Resch Academic Success Center
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: Collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor?s degree in education or a related field; one or more year(s) of experience in academic support or student retention programs in the higher education setting; knowledge of learning theory.
Preferred Qualifications: Master?s degree in education or a related field. Three years of experience in academic student support or academic coaching in a higher education environment.
An Institution of Opportunity:
Youngstown State University inspires individuals, enhances futures, and enriches lives.
As a student-centered university, Youngstown State University’s mission is to provide innovative lifelong learning opportunities that will inspire individuals, enhance futures and enrich lives. YSU inspires individuals by cultivating a curiosity for life-long learning; enhances the futures of our students by empowering them to discover, disseminate and apply their knowledge; and enriches the region by fostering collaboration and the advancement of civic, scientific, and technological development. YSU’s culture of enrichment flourishes in our diverse, accessible, and quality education.
Youngstown State University is where students thrive in their educational and career pursuits, where scholarship creates innovative solutions, and where community engagement is a cornerstone of collaboration that collectively contribute to the sustainable prosperity of the region and beyond.
We—the faculty, staff, administrators, and students of Youngstown State University—hold the following values essential to achieving the mission and realizing the vision. Centrality of Studen...ts – We put students first, fostering their holistic and lifelong success. Excellence and Innovation – We bring academic excellence and innovation to learning and life for all stakeholders. Integrity and Human Dignity – We root all behaviors, decisions and actions in the achievement of integrity, mutual respect, collegiality, equity and inclusion. Collaboration and Public Engagement – We embrace collaboration and create innovative partnerships to foster sustainability and enrich our university, our culture, and region.
Please use the following link to learn more about YSU: https://ysu.edu/about-ysu