Assistant Director of Admissions Marketing Operations
Hobart and William Smith Colleges
Application
Details
Posted: 16-Oct-24
Location: Geneva, New York
Salary: Open
Internal Number: 5726226
Assistant Director of Admissions Marketing Operations Hobart and William Smith Colleges
Location: Geneva, NY Open Date: Oct 15, 2024
Description The Assistant Director of Admissions Marketing Operations is critical to shaping the future of our institution by delivering strategic, innovative, and impactful marketing operations that combine people, processes, and technology to get results. This dynamic role focuses on enhancing the prospective student experience across digital and print platforms and guiding them through a seamless admissions journey.
In this position, you will lead the implementation of innovative marketing campaigns, develop email content, and create engaging landing pages that drive student recruitment efforts. You'll also manage print materials, ensuring optimal distribution to recruitment teams, and use CRM data to create targeted outreach that captures prospective students' attention.
Essential Responsibilities:
Email Campaigns: Launch targeted email communications, leveraging best practices in segmentation and personalization to engage prospective students.
Collaboration & CX: Collaborate with partners across campus to craft a seamless and personalized student journey across all digital and print touchpoints.
Landing Page Development: Create and refine high-conversion landing pages for events, campaigns, and recruitment initiatives, ensuring an exceptional user experience.
Print Material Management: Oversee print collateral's schedule and timely distribution to support admissions and recruitment efforts.
CRM & Data Segmentation: Run advanced queries and segment lists within Slate to ensure precise targeting for campaigns, events, and communications.
Support for Admissions Counselors: Act as a resource for admissions counselors, providing strategic support for communications throughout the admissions cycle.
Cross-Department Collaboration: Work closely with departments across campus to ensure the accurate and timely delivery of materials to prospective and admitted students.
Performance Monitoring: Analyze the effectiveness of marketing campaigns and landing pages, using insights to optimize engagement and conversion rates continuously.
Web Presence Management: Collaborate with the communications team to ensure the admissions web presence remains current.
Industry Trends: Stay informed on the latest trends in marketing technology and higher education admissions to enhance processes and the customer experience continuously.
Confidentiality & Integrity: Maintain high integrity in handling confidential information.
Additional Duties: Perform other duties as assigned to support the admissions team's success.
Other Information:
This is a full-time, 12-month, benefits-eligible position. This position description is not all-inclusive as other tasks or responsibilities may be assigned. Work hours are 8:30 a.m. to 5 p.m. during the academic year, with a possible shortened workweek during the scheduled summer hours' time period. Salary range is $58,500 - $62,000.
Qualifications
Proficiency in CRM systems (Slate, Salesforce, etc.) and email marketing tools.
Strong knowledge of CX design principles and best practices for digital communications.
Technical skills in HTML/CSS for building emails and landing pages.
Exceptional project management and organizational abilities.
Analytical mindset with a focus on data-driven decision-making.
Understanding of digital marketing metrics and performance reporting.
Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors. HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature.
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Hobart and William Smith Colleges are a future-focused liberal arts and sciences institution led by a faculty of accessible teacher/scholars known for the impact of their research and distinguished by the depth of their mentorship. Founded as two institutions - Hobart for men and William Smith for women - today's Colleges enjoy the exponential benefits of shared resources and combined spirit. Both maintain their own traditions, deans and athletic programs but together share a single administration, faculty, campus and curriculum. Located in Geneva, N.Y., a small, diverse city in the Finger Lakes Region of New York, the Colleges have an enrollment of approximately 1,800 students, and offer undergraduate, pre-professional and graduate programs. Students complement broad, interdisciplinary study with hands-on learning experiences made possible by a constellation of centers for experience, action and thought.