Job ID: 2024-13684 Type: NYU IT (WS1170) # of Openings: 1 Category: Business/Professional Administrative New York University
Overview
In partnership with the Senior Director, ensure that all business process improvement efforts across the PMO follow best practices and templates related to business process analysis. Ensure that business processes are mapped end-to-end across PMO projects. Assist with identifying business process improvement opportunities and assess the organization's ability to adapt. Manage complex University initiatives, from start to finish, that impact employees, students, and faculty and ensure it is completed on time and within budget. Design, communicate, and implement an operational plan for completing the project; monitor progress and performance against the project plan; take action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to complete the project. This may include preparing designs and work specifications; developing project schedules, budgets, and forecasts; and selecting materials, equipment, project staff, and external contractors. Liaise with other operational areas in the organization to secure specialized resources and contributions for the project. Conduct meetings and prepare reports to communicate the status of the project. Set priorities, allocate tasks, and coordinate project staff to meet project targets and milestones. Lead and manage a team of business analysts working on University Projects to achieve project goals. Assign tasks, monitor progress, provide feedback, and offer support where needed. Serve as the first point of escalation and help to resolve issues and mitigate risks where appropriate.
Responsibilities
Required Education: Bachelor's Degree in a related area.
Preferred Education: Master's Degree
Required Experience: Minimum of 7 years experience and expertise in project management, business process and design, and experience with Large System implementation projects. Including complex projects involving multiple functional groups, or equivalent combination of education and experience. Experience must include relevant business process improvement experience at the analyst level or higher. Experience with process design, requirements gathering, and facilitation. Demonstrated experience building metrics and dashboards for data-driven decision-making across the spectrum (process owners, executives, team members) and driving continuous improvement. Experience in process improvement consulting or process design within a service organization.
Required Skills, Knowledge and Abilities: Proven knowledge and application of process excellence, lean Six Sigma methodology, business analysis, reengineering, and process modeling and related tools and systems. Proven ability to scope, manage, and deliver on projects and control costs. Excellent planning, analytical and problem-solving skills. Effective people management and negotiation skills and ability to work effectively on cross-functional teams. Strong and professional written and verbal communication skills. Knowledge of financial operations. Project Management Professional certification. Demonstrated ability to deliver sensitive information and collaborate with key leaders on finding solutions for key issues. Must demonstrate proficiency in developing relationships and creating close partnerships with senior management. Ability to influence change at the business owner level of the organization.
Qualifications
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $150,000.00 to USD $170,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
New York University (NYU) is one of the top private universities in the United States, and NYU Tandon School of Engineering traces its roots back to 1854, building on an illustrious past as Brooklyn Poly and the NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching, and entrepreneurship and inspire and educate engineers for the 21st century — backed by an historic commitment of $1 billion to recruit new faculty, fuel groundbreaking basic and applied research in key areas, and expand the Downtown Brooklyn campus. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. We lead and have ties to multidisciplinary centers in wireless technology, cybersecurity, urban informatics, data sciences, artificial intelligence, renewable energy, and health, among others. Our faculty and students are part of the high-tech start-up culture in New York City and in downtown Brooklyn, and we support three “future lab” business incubators that connect our students and faculty to today’s innovation economy. We are deeply committed to teaching and le...arning, and with NYU's unrivaled global network of campuses, we promote a truly global engineering education.
NYU Tandon is committed to substantially increase the proportion of our faculty from historically underrepresented groups in STEM and we encourage candidates from such groups to apply. We aspire to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. NYU belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of work-life balance programs provided by the NYU Office of Work Life