The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies.
We take pride in hiring the best, hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role:
The Senior UX Researcher leads the understanding of human needs, difficulties and value opportunities through the detailed study of people, products, services, and systems. Our design researchers employ various methods and create focused design strategies to uncover key insights that solve critical problems, advise strategic design decisions and materialize human value. The Senior UX Researcher plays a key role within the consumer product design and innovation teams, ranging from supporting the validation of new insights to continuous improvement of existing digital products and services.
Collaborates with Product, Design, and Leadership to define and implement research strategies that support long-term product visions.
Strategizes, creates, and drives comprehensive research plans, clearly outlining research goals, hypotheses, and assumptions.
Effectively identifies and frames key research questions and project scopes.
Contributes to design strategy (UX, UI, interaction) and proposes optimal user-centered approaches.
Uncovers deep customer insights using diverse research methods (qualitative, quantitative, behavioral) that advise design and strategy decisions.
Leads the UX research and testing for new experiences and improvements of existing experiences.
Advocates for strategic design solutions by highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings.
Communicates the user experience at various stages of the design process with mental model maps, wireframes, flow diagrams, storyboards, personas, and mockups.
Works with Designers, Product Managers, Engineers, Business Operations Specialists, Digital Strategists, and other UXRs to prioritize research opportunities in a fast-paced, constantly evolving environment, while also incorporating complex technical and business requirements.
Planning, conducting and synthesizing ethnographic studies and primary interviews with user/customers and major stakeholders.
Qualifications
Experience Requirements:
Five (5) plus years of experience in UX Research (web, mobile apps).
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Educational Requirements:
Bachelor???s degree in Design, Psychology, Research, or related field.
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Req ID : 5408 Working Title : Senior UX Researcher - Remote Department : Consumer Digital Design Business Entity : Cedars-Sinai Medical Center Job Category : Marketing / Communications Job Specialty : Creative Media Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $112,361.60 - $179,774.40
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.