The Digital Spaces department manages physical and virtual classrooms, specialized learning environments, live event spaces, digital signage, and other learning environments (e.g., conference spaces). Oversees that they are suitably equipped and functional to meet the needs of the educational experience. Oversees the installation and long-term management of displays technologies (e.g., screens) across campus.The Digital Spaces department ensures physical classrooms, specialized learning environments, and other learning environments (e.g., conference spaces) are suitably equipped with technologies and functional to meet the needs of the space and its users. Position Summary
The AV Installation Support Engineer will provide a reliable, best-in-class experience for a range of campus customers using UCLA's many general-use spaces including classrooms, labs, auditoria, lecture halls, live event venues, and other collaboration spaces. The AV Installation Support Engineer will support innovation in AV systems by integrating, programming, testing, documenting, and deploying optimized solutions.
The AV Installation Support Engineer will review system data and customer feedback to direct operational support and provide recommendations for improvement at the direction of the Supervisor, Audiovisual Engineering. The AV Installation Support Engineer will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage data and insights in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications
Three years experience working in one or more of the following fields: computer science, computer information systems, or a related field. (Required)
Five or more years experience working in one or more of the following fields: computer science, computer information systems. (Preferred)
Ability to design, build, and test AV solutions based on project specifications, and Experience servicing and troubleshooting new and legacy AV equipment. (Required)
Basic knowledge of network topology, equipment, and capabilities in an AV systems environment. (Required)
Demonstrated ability to create AV flow diagrams, schematics and AV infrastructure drawings. (Required)
Knowledge of applicable codes and regulations and ability to provide technical advice based onsound understanding of AV principles and practice. (Required)
Knowledge of electronics theory with emphasis on audio, video and communications circuitry, AV IT control systems and signal flow. Knowledge of acoustic design theory. (Required)
Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)
Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)
Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)
Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)
Education, Licenses, Certifications & Personal Affiliations
Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications, or a related field. (Required)
Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.
