Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA. Infrastructure services strives to optimize performance increasing storage, elevating the network, and reducing downtown.Network and Engineering Services manages the engineering and operations of the network infrastructure (e.g., wired/WAN, wireless, security/firewall) required to offer network connectivity, such as network cabling, routers, and firewalls. This includes connecting devices (e.g., Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC). Position Summary
The Senior Network Engineer, Wireless/Radio will manage the design, implementation, optimization, administration, and technical documentation of all wireless services and radio systems. The Senior Wireless/Radio Network Engineer will lead the resolution of complex technical issues in a timely manner while delivering best-in-class wireless/radio service support across campus. This role will manage and provide day-to-day network engineering and technical support for wireless network infrastructure to ensure that systems are operating at peak efficiency with little to no downtime.
The Senior Wireless/Radio Network Engineer will ensure that all networking activities are aligned to industry best practices as well as ITS and university policies, processes, and procedures. This role will provide technical and training assistance to other ITS teams. The Senior Network Engineer, Wireless/Radio will positively impact UCLA's operations and culture by ensuring UCLA's IT infrastructure is operable, secure, efficient, and effective in service of the university's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications
Five years experience working in one or more of the following fields: network services, information technology or network operations, or a related field. (Required)
Significant experience in information technology, network engineering, or wireless networks. (Required)
Significant experience troubleshooting wireless networks, including client experience testing, wireless packet analysis, etc. (Required)
Significant experience with 802.11 standards, RF design and engineering, and managing radio systems. (Required)
Significant experience designing controller clustering, failover methods and caveats, group management, AP modes of operation, patching, RF management, etc. (Required)
Significant experience with wireless optimizations, including AP placement, ideal signal levels, optimized roaming, spectrum selection, channel tuning, cell optimization, QoS, etc. (Required)
Seven or more years experience working in one or more of the following fields: network services, information technology or network operations. (Preferred)
Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
Advanced knowledge of LAN/WAN and network protocols. Advanced knowledge of monitoring tools and commands to ensure the quick resolution of issues. (Required)
Expert knowledge of various radio equipment types, including base stations, repeaters, mobile radios, and associated test equipment and strong understanding of different communication systems. (Required)
Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders. (Required)
Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers. (Required)
Advanced organizational skills, ability to balance priorities, deliver concurrent projects to various stakeholders. Ability to work in a project-based environment using project management practices. (Required)
Advanced problem-solving skills; ability to identify root problems and scope solutions based on knowledge of resources, timelines, vision and strategy. Seeks information from diverse sources to inform solutions. Demonstrated ability to make decisions with integrity. (Required)
Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment. (Required)
Education, Licenses, Certifications & Personal Affiliations
Bachelor's Degree in one or more of the following fields: computer science, engineering, computer information systems, or a related field, or equivalent experience/training. (Required)
Cisco Certified Network Professional certification (CCNP) or Cisco Certified Internetwork Expert (CCIE) certifications (Preferred)
Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.