The Senior HRIT Business Systems Analyst - Payroll - London Campus will partner with the Boston based team and contribute to the conversion of our London campus Payroll system to Workday Payroll as well as provide support and continued enhancements of Workday.
Upon completion of the Workday Payroll project, work with the Payroll functional team and our customers in the colleges and divisions to enhance and maintain Workday configuration that improves the way we work and meet both regulatory and business requirements.
Responsible for providing functional solutions to expand the capabilities of Workday and contribute to process improvements of the administration and support of the operations of each functional area.
Lead functional solutions, providing project management oversight and executing on all phases of the project life cycle, including project planning and communication. In addition, assist with planning and execution of the testing efforts including development of test cases, coordination between technical and business resources, and documentation of the testing results. Participate in change management activities including developing training materials and providing system support.
Utilize excellent negotiation, analysis, problem-solving, decision-making, and time management skills, and interact with customers in a sensitive and diplomatic manner, maintaining positive relationships and building consensus on project goals.
To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.
MINIMUM QUALIFICATIONS
Workday HCM experience required.
Knowledge and skills required for this position are normally obtained through a Bachelor's degree in a business or technology discipline or equivalent combination of education and experience.
Additional qualifications include:
5+ years of experience in business analysis and systems analysis
5+ years of experience in all phases of the Software Development Life Cycle (SDLC)
Workday Payroll configuration and testing experience required
Strong business analytical and project management skills
Sound judgment, excellent organization skills and ability to work on multiple assignments simultaneously, prioritize work and meet deadlines
Proficient with MS Project, Word, Excel, Visio and PowerPoint
Proven ability to manage competing priorities and multi-task in a high-volume environment
Proven ability to work in an execution-driven environment and meet deadlines
Excellent organization, communication, and time management skills, demonstrated ability to work across technical and business resources
Experience using consulting skills and developing customer relationships
Experience using analytical skills, tools and techniques to investigate information and draw conclusions
Experience in identifying operational issues and recommending and implementing strategies to resolve problems and working with test plans and test cases
High level of attention to detail, accuracy and thoroughness
Demonstrated effective interpersonal and customer service skills for effective communication with all employee levels
Responds to requests with a service mindset
Hands on style with strong problem-solving skills and a keen attention to detail
Strong teamwork and collaboration skills
Excellent oral and written communication skills; experience communicating with both technical and non-technical audiences
Professional presence; positive energy
Demonstrated ability to maintain confidential information
Prior experience in higher education is a plus
KEY RESPONSIBILITIES & ACCOUNTABILITIES
1) Work with customers to analyze Workday Payroll system requirements and identify problems, gather requirements, research options, and recommend solution.
Works with users to determine needs, identify changes and enhancements
Identify and assess solution options
Documents required system modifications
Analyze data to inform problem
Create user stories
Document as-is and to-be process flows
Identify gaps in operational business processes, as well as document business process improvements and flow diagrams
Prepare detailed business requirements
Work closely with business teams to strategize solutions that support short term and long-term business objectives
Present and evaluate design solutions
Communicate design to all stakeholders
2) Coordinate and implement solutions
Act as the liaison between Business, Developers, Project Managers and 3rd party vendors
Configure solutions in Workday Payroll
Document mapping requirements for interfaces with internal and 3rd party solutions
Work closely with developers to ensure requirements and design are completely understood
Develop and coordinate test plans, test scripts, facilitate and participate in User Acceptance Testing
Ensure deliverables align with business requirements with measurable results and drive positive results
Participates in the creation of training materials and the delivery of training
Effectively resolves problems and roadblocks before they occur
Facilitate project meetings
Perform ad-hoc project management activities
3) Provide support on application solutions
Work with users to trouble shoot issues
Coordinate with appropriate resources to resolve issues
Update applicable documentation
Communicate resolution to appropriate parties
Position Type
Human Resources
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.
