The Department of Ambulatory Medicine and Theriogenology is home to Tufts Veterinary Field Service (TVFS), the largest mobile large animal practice in the Northeast providing primary care and emergency/after hours services. The 11 veterinarians in the section make approximately 4,600 farm calls per year, and tend to over 30,000 cows, 2,500 horses, and 2500 sheep/goats/alpacas/llamas.

Under limited supervision, the veterinary technician provides skilled administrative and technical support for the busy large animal and multi-disciplinary ambulatory practice of eleven veterinarians. The veterinary technician is a crucial team member that supports other technicians and veterinarians in the office and on-farm as required, providing quality veterinary care to a demanding clientele and providing optimum learning experience for professional veterinary students enrolled in a demanding curriculum.

The Large Animal Veterinary Technician Essential functions will be:

Technical:

• Provide in-house technical support including equipment maintenance, preparation of surgery packs, laundry, and haul-in area maintenance.
  
• Complete diagnostic testing as ordered by clinicians including bench-top lab tests (CBC, chemistry, McMasters fecal), plate and interpret milk cultures.
  
• Prepare samples and complete paperwork for shipment of biological samples as ordered by clinicians.
  
• Train as back-up veterinary support for selective assisted reproductive procedures such as cattle embryo transfers and laparoscopic artificial insemination of sheep and goats.
  

Maintenance:

• Assist with inventory of medical supplies and pharmaceuticals on veterinary trucks.
  
• Clean and maintain clinical areas, with primary oversight of haul-in procedure space.
  
• Facilitate the maintenance of clinical equipment by identifying malfunctioning equipment and assist in scheduling/packing up for service.
  
• Process laundry and prepare surgical packs.
  

Communication and Document Management:

• Collaborate with administrative and clinical care team members throughout the hospital to coordinate and prioritize patient care.
  
• Provide secondary support to Client Relations staff for taking inbound phone calls/assist with triaging. Cross-train with other office and technical staff to cover busy times of the day, and during scheduled or unscheduled absences.
  
• Schedule and complete follow-up calls to clients as directed by clinicians. Schedule return visits when needed/requested.
  
• Under direction of clinicians, effectively communicate with clients to explain treatment plans and review discharge instructions including medication administration.
  
• Enter medical records and billing for appointments supported, as directed by clinician.
  
• Become familiar with USDA regulations for animal transport, including required testing and official identification and provide guidance to clients requesting certificates of veterinary inspection. Collect and enter all details from clients as required for each transport, translate into paper forms or into Global Vet Link online database, check for accuracy, and process certificates (paper or digital) for signing by veterinarians.

Other:

• Cross train with other clinic support staff to fill in as needed for staff shortages.
  
• Perform other duties as assigned by Practice Administrator and senior technicians.
  

Basic Requirements:

• Knowledge and skills acquired through the completion of a high school diploma (or equivalent), and 2 years of experience as a veterinary assistant or technician, or similar technician experience.
• Familiarity with veterinary and medical terminology, pharmacology and animal behavior.
• Demonstrated experience handling horses and livestock.
• Excellent written and verbal communication skills

Preferred Qualifications:

• Familiarity with geography of TVFS service area (CT, MA, RI).
• Customer service experience
• Experience using/navigating veterinary practice management software, Microsoft Office suite, and medical diagnostic equipment (radiograph, ultrasound, gastroscope systems).

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at [email protected]. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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