Columbia, South Carolina
Remote or hybrid available, Virginia
Berkeley, California
St. Louis, Missouri
Chapel Hill, North Carolina
Chattanooga, Tennessee
Providence, Rhode Island
Posted: 11-Sep-24
Location: La Jolla, California
Salary: Open
Internal Number: 131826
Special Selection Applicants: Apply by 09/23/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DESCRIPTION
The UC San Diego Health Director of Transformational Healthcare is responsible for providing overall direction and leadership of system-wide improvement initiatives. Specifically targeted at enabling and accelerating the development of a culture of continuous improvement to identify, prioritize, implement, and share best practi ces in alignment with institutional priorities. This position will establish this culture of continuous improvement by utilizing traditional concepts such as lean, six sigma, and operational excellence, as well as conceiving and implementing new innovation frameworks that enable and accelerate towards the achievement of institutional goals. This position will also be responsible for leading culture development within their team and the larger organization as well as leading and implementing change effectively and inclusively. The Director provides leadership and supervision of the Transformational Healthcare team.
Under general direction from the Executive Director of Transformation, the incumbent will establish and maintain strong relationships across all areas of the organization and with members of their senior management teams. This position is responsible for leading/ overseeing programs and projects that require the highest level of business, process, financial and technical analysis, and the creation of new operational models. The improvements implemented by the Director resulting from this analysis and the subsequent recommendations will directly contribute to major objectives or the resolution of complex issues by addressing pressing needs at the institution-wide level.
Recognized as an expert organization-wide, the Director has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. Directs programs with organization-wide impact (or may have impact beyond the University) that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry can exist at this level.
Independently uses and applies wide-ranging experience and proficiency in organizational development, effectiveness, business process analysis and strategic planning on projects that typically have organization-wide impact. Understands business needs and how systems, both technical and nontechnical, can support those needs. Having wide-ranging experience, uses organizational development concepts and organization objectives to resolve the most complex issues with organization-wide impact or great political sensitivity, where analysis of circumstances and information requires an in-depth evaluation of factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to organization plans and objectives. Is considered a subject matter expert of the organization and often recognized as an expert externally in the industry.
Key Responsibilities:
- Performs the most complex and advanced analysis techniques, understands past performance and determines present and future performance and/or resource allocations.
- Lead process improvement efforts to address organizational priorities that will result in significant impact to quality improvement, patient experience, financial sustainability, health equity, employee morale, and access to care.
- Exercises wide judgment in selecting and developing methods, techniques and evaluation criteria for obtaining appropriate results and resolution of organizational effectiveness issues.
- Assesses highly-complex situations and navigates change strategically using fundamental change management skills/processes.
- Develops unique process improvement opportunities in order to develop solutions, works with clients, usually senior leadership or their staff to address issues and implement solutions in alignment with strategic goals.
- Provides collaborative leadership and consultation, strategic planning, design and facilitation, and high-level project management on complex, multi-faceted problems to achieve strategically aligned solutions.
- Manage department portfolio of work and responsible for ensuring the quality of the Transformational Healthcare Team's impact reporting and progress reporting.
- Leads cross-functional teams to solve highly complex organizational issues.
- Guides and advises less experienced organizational consultants. Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual lea