The Director of Admissions for Marshall B. Ketchum University helps recruit, admit, and engage with the incoming cohorts, as well as complete regular operational tasks to maintain and improve recruitment and admissions at the University. This position is responsible for overseeing, planning, and participating in recruitment efforts, developing enrollment strategies, counseling applicants, maintaining applicant data, running interview days, and application processing and review in a timely and confidential manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the strategic planning, supervision and assigning of responsibilities related to all admissions functions
Oversee the entire admissions review process, ensuring timely and accurate processing of applications
Plan, organize, and execute interview days, ensuring a positive experience for all applicants
Coordinate with faculty, staff, and current students to facilitate interview schedules and logistics
Track and report on key admissions metrics, providing regular updates to senior leadership
Develop and implement strategies to streamline admissions procedures and improve efficiency
Monitor and analyze the admissions funnel, identifying areas for improvement and implementing corrective actions
Build and maintain relationships with high schools, colleges, and other feeder institutions
Represent MBKU at recruitment events, fairs, and conferences
Collaborate with other members of the admissions team and University Administrators to facilitate the awarding of admissions scholarship
Identify applicants who need ancillary processing through the faculty run Admissions Policy Committee
Collaborate with Marketing and Communications Department to expand online marketing efforts and create and maintain printed and digital marketing materials that speak to and represent a diverse audience
Collaborate with other departments on campus to update and maintain our Applicant Portal
Engage with alumni and current students to support recruitment and admissions efforts
Ensure compliance with all relevant accreditation standards, regulations, and university policies
Present information sessions and high-profile presentations for prospective students and families
Prepare and submit required reports to accrediting bodies and other external agencies
Stay current with industry trends and best practices in admissions and enrollment management
Responsible for generating regular Admissions reports for University Leadership
Manages Admissions staff members responsible for application review
Work with other university departments to assist with onboarding incoming students by providing up-to-date class rosters, verifying enrollment, answering questions for the incoming class, hosting info sessions, etc.
Participate in University events (e.g., Orientation, White Coat Ceremony, Pinning Celebration, Commencement, etc.)
Model commitment to inclusion and diversity in a supervisory and leadership style
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent written and verbal communication, organizational and interpersonal skills, Word processing, ability to manage and prioritize multiple tasks simultaneously, problem solve, maintain confidentiality, work independently as well as work effectively as a team member.
Ability to be productive while juggling multiple tasks and competing priorities by being organized and detail oriented.
Excellent customer service and communication skills, an ability to remain calm under pressure, and an ability to adapt to shifting priorities and tasks as assigned are also essential.
Proficient in Microsoft Office, especially Word, Excel, and Outlook. Must be proficient with general office equipment and database management.
Familiarity with admissions (e.g., CAS, CRM, etc.) and educational (e.g., SIS, ERP, etc.) software would be an advantage. Experience with Element451 is a plus.
Must be proficient with Zoom, WordPress, Google Docs, and various Social Media platforms.
Flexibility with working a few times a month on Saturdays or evenings to execute events for prospective students.
Minimum three years of administrative and admissions related support experience in an academic environment or similar setting is preferred.
Minimum of 4 years of admissions experience, 6 years preferred.
Valid driver’s license within a good driving record that meets the requirements under the University policy on Driving Company Vehicles is required.
Located on a beautiful, seven-acre campus in Fullerton, California, MBKU is an independent, private, non-profit, accredited educational institution. MBKU is home to the Southern California College of Optometry, the School of PA Studies and College of Pharmacy. MBKU owns and operates three health care centers at their clinical teaching facility, Ketchum Health, providing a vision center and PA medical clinic practice in Orange County and second vision center in Los Angeles.
