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Technical Services CoordinatorHobart William Smith CollegesLocation: Geneva, NYOpen Date: Jul 15, 2024DescriptionThe Technical Service Coordinator will be a hands-on member of the technical support team responsible for technical service onboarding and off boarding, service management, SLA management for both external and internal customers, technical documentation and knowledge base management, project management, service catalog maintenance, and manage Security related incidents as they arise. This position requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communica
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