The Patron Services & Special Events Manager (PS/SEM) is a key member of Plano Symphony Orchestra’s (PSO) team, focused on building customer and donor relationships. The PS/SEM, with support from office administration, addresses patron and donor needs through high-quality customer service and event management, providing personalized service to engage and enrich their experience with the PSO. The PS/SEM also has creative input for development and marketing campaigns across all mediums including print, social, and digital media. This is a full-time, exempt position with a competitive salary and benefits package. The Patron Services & Special Events Manager will report directly to both the Director of Development and the Director of Patron Services & Marketing and work in collaborat