The Director of Operations and Member Engagement is responsible for the overall leadership and management of association operations, as well as programs and logistics related to membership and member engagement. The position is responsible for developing, coordinating, directing and administering all aspects of association operations, especially in the focused areas of administrative operations, governance operations and office management. The Director of Operations and Member Engagement will also spend significant time on membership engagement efforts and leadership of the membership department. Will serve as supervisor to NCNAs full time Membership Coordinator and part time Administrative Assistant, and as team leader and/or project manager of other team projects, as needed.