Job SummaryQuality Customer Advocate is responsible for bridging the gap between the clinical users of the Presource products with the Presource production, quality, and sales teams.  This position must balance the needs of the customer and the Presource quality team to achieve a positive customer experience. To achieve the position goals, the quality customer advocate interacts with operations to provide customer insights when non conformances are sent.Influences customer perception about how the company is committed to provide a product of great quality.Develops, plans, and manages site training programs to link the customer experience with defect awareness.Serves as lead consultant and resource to internal and externa