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Western Farmers Electric Cooperative Logo
Western Farmers Electric Cooperative

Moore, Oklahoma

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American Association of State Colleges and Universities (AASCU)

Washington, D.C.

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AVIXA

Fairfax, Virginia

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Whitewater Valley REMC

Liberty, Indiana

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Compressed Gas Association, Inc.

McLean, Virginia

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National Auction Association

Overland Park, Kansas

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National Air Traffic Controllers Association (NATCA)

Washington, D.C.

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Hearth, Patio & Barbecue Association

Arlington, Virginia

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Advanced Innovative Technology Corp.

Redlands, California

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Northeast Oklahoma Electric Cooperative

Vinita, Oklahoma

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Non-Ferrous Founders' Society (NFFS)

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Chicago & Cook County Chptr NECA

Westchester, Illinois

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Electrical Generating Systems Association

Remote

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The University of Texas at Austin

Austin, Texas

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American Society of Safety Professionals

Park Ridge, Illinois 60068

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Society for Marketing Professional Services

Old Town Alexandria

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Northcentral Electric Cooperative

Olive Branch, Mississippi

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Arizona G&T Cooperatives

Benson, Arizona

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AVIXA

United States - Nationwide

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Ada County Highway District

Garden City, Idaho

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American Physical Therapy Association

Alexandria, VA

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American Academy of Otolaryngology-Head and Neck Surgery

Alexandria, Virginia

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Hearth, Patio & Barbecue Association

US-Remote, Washington, DC Preferred

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American Academy of Sleep Medicine

Darien

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CSE-IT Service Desk Manager
Manage the Service Desk and Request/Incident Management Process (75%)Manage Incident Handling and Request fulfillment processes from point of contact to resolution.Act as the primary point of escalation for service complaints and suggestions.Develop and maintain Service Desk documentation, including resources for responding to user queries including knowledge-based articles, documentation, or guides.Research and implement solutions for Tier 1 and 2 -level incidents and requests.Lead weekly Service Desk Staff meetings and attend CSE-IT managerial meetings.Supervising, recruiting, training, and evaluating Service Desk staff members.Manage CSE-IT fleet operations and loaner poolService Management and Project Man


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