Position Description: Strategy, Planning, and Operations leads and manages a large and complex portfolio of IT projects and programs while establishing partnerships and stakeholder engagement efforts with students, faculty, staff, and external partners on behalf of the IT organization. The Strategy, Planning, and Operations Office also manages organizational initiatives and efforts, including general administrative functions, financial management and budgeting, vendor management and licensing, billing, internal communications, department human resources, talent management, and culture development.
The Organizational Change Management and IT Training team manages organizational change by assessing the effects of technological changes on personnel and processes, devising strategies to minimize disturbance, collaborating with stakeholders on change projects such as communications in support of the enterprise project management portfolio, and facilitating the acceptance of change to enhance the value of transformative IT endeavors. Furthermore, organize and execute technology training programs for end-users on various applications and systems.
The Manager, IT Training will be responsible for managing a team of instructional designers and training specialists who develop and implement comprehensive trainings to enhance faculty, staff, and student adoption of new technologies or technology-related processes. This will include performing training needs assessments, building training curriculums, role-based training programs, blended learning approaches, and integration in larger OCM programs and measuring training effectiveness. The Manager, IT Training will be responsible for ensuring smooth transitions for university employees during current-to-future state technology transformations (e.g., system changes, software/hardware enhancements, etc.). The Manager, IT Training will play a key role in overseeing training initiatives that support employees in effectively utilizing IT applications, systems, and services during organizational changes as well as steady-state operations, and will ensure that training programs are aligned with the university's broader IT strategy as well as customer needs.
The Manager, IT Training will positively impact UCLA's operations and culture by enabling University stakeholders to effectively adopt improvements and changes to technology and business processes in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while upholding UCLA's culture and values.
Special Instructions: This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).
The anticipated pay range for this position is $116,188-$135,442. annually; salary is dependent upon the skills and experience of the selected finalist.
NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.