VersaTech is an ISO-certified provider of innovative technology solutions to the public sector, providing services that include Audio-Visual Solutions. Digital Transformation, and Agile Software Development. Our long record of customer satisfaction and commitment to excellence provides assurance to our clients that we have the talent, management, and innovation necessary to solve their problems and exceed expectations. VersaTech is currently looking for an Audio Visual (AV) Service Technician to support federal and commercial customers in Silver Spring, Maryland, and surrounding areas.
In this role as an AV Service Technician, you will provide service-level attention to meet customer needs, with keen foresight and knowledge to predict issues before they arise. Serve as a point of contact for all types of pre- and post-integration service and support. Your ability to communicate regularly and effectively with your customers, teammates, and internal resources will be paramount to your success.
Location: Silver Spring, Maryland, and surrounding areas. National travel may be required 20% with advance notice.
Perform site surveys, inventory, and create as built document for installed systems.
Perform Quality Assurance testing and generate documentation on results.
Read and interpret electronic schematics and architectural blueprints.
Perform preventative maintenance visits to help maintain a stable client-based system.
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability.
Setup and troubleshoot various video codecs/video teleconferencing systems.
Field service support of networked devices (Routers, IP Protocols, etc.)
Provide end-user client training as needed.
Travel to various job sites as required.
4+ years of experience installing and supporting large-scale audio-visual systems.
Experience working with digital video/audio transmission and protocols.
Experience working with AV systems, such as Polycom, Crestron, Extron or AMX.
Experience with signal flow, audio visual signal types, connector types & terminations.
Experience working with AV Engineers, analyzing blueprints and AV input and output (IO).
Experience in loading and testing control system code and DSP programming.
Ability to configure standard system components to client requirements.
Abilit to work independently for AV testing and troubleshooting.
Ability to interpret AV CAD drawings and update with Red Lines.
Ability to perform Cable installation, Cable termination, Device installation.
Ability to troubleshoot leveraging computer, networking, and communication skills.
Ability to read & understand cabling pull schedules, floor plans, ceiling plans, riser diagrams & line diagrams.
Possess excellent verbal and written communication skills for effective client engagement and exceptional customer service.
Ability to train and mentor junior and new team members.
Ability to obtain and maintain a Suitability clearance.
Ability to travel locally to DMV area as needed to client locations and corporate office.
May be required to lift up to 75 pounds.
May be required to stand, walk, push, pull, squat, bend, and reach during shift.
Employees may use carts, dollies, hand trucks, and other gear to move items around.
Experience working with a government client or as a government contractor.
Bachelor’s Degree in Technical Field, or 4 years of relevant experience in lieu of a degree.
Find out who we are: https://www.versatechinc.com/
VersaTech offers an excellent benefits package that includes 401k employer-matching retirement contributions, generous paid time off (3 weeks PTO plus 11 holidays), and ample growth opportunities.
COVID-19 Vaccination: To protect the health and safety of its employees and to comply with customer requirements, VersaTech, Inc. may require employees to wear masks while on our customer and corporate sites as required.
VersaTech, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decision without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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VersaTech is an Audio Visual, Information Technology and Mission Support services firm providing innovative and multi-functional solutions to the public and private sectors. We are about Connecting People, Ideas, and Technology to create successful outcomes for our clients. Through exceptional service delivery and performance, we are recognized as a go-to technology solutions provider.
Our long record of customer satisfaction and commitment to excellence provides assurance to our clients that we have the talent, management, and innovation necessary to solve their problems and exceed expectations. We invest heavily in our people, support them, and encourage them to take initiative and go beyond the expected to achieve outstanding results for every one of our clients.