Job ID: 2024-12987 Type: NYU Tandon School of Engineering (PE1001) # of Openings: 1 Category: Marketing/Advertising/Public Relations/Media/Video/Audio New York University
The Manager, Event Services provides formality and structure to all events and programming for the Tandon School of Engineering cooperatively with University and school units and departments. This position illuminates faculty, staff and student-led projects by embedding them into the annual structure for community-wide events and programs. Serves as the schools primary Event Management System (EMS) system administrator, proposing recommendations and improvements to the overall event and reservation process. In addition, the manager will take the lead on all operational communications and fulfillment of the administrative needs of the Operations team, including administration of the Deans managed workspaces and apartments.
Required Education: Bachelor's Degree in Business, Communications or a related field
Required Experience: 5+ years utilizing EMS software in a campus setting with relevant operational, events planning and supervision experience or combination of education and experience.
Preferred Experience: 3+ years Events planning, implementing and maintaining helpdesk software (ServiceNow).
Required Skills, Knowledge and Abilities: Experience in event production, ideally in higher education, school, and/or multi-building environments. Highly creative and resourceful with the ability to develop and lead new ideas on a broad level for program and event execution. Excellent interpersonal, written, and verbal communication skills. Ability to organize, prioritize, and execute multiple tasks, meet deadlines, problem solve, lead staff, and work in a rapidly changing environment. Capacity to interact with diverse internal and external partners in a way that represents the school well. Technical and design knowledge of event management and helpdesk software systems. Knowledge of word processing, spreadsheet, presentation, simple HTML. Excellent customer service skills coupled with the ability to build a good rapport with clients; must be able to enforce and follow policies while still delivering quality customer service. Great attention to detail with strong organizational, critical thinking, and problem-solving skills. Exceptional communication skills, both written and oral, with clients, colleagues, and students; ability to navigate through delicate or even tense situations with tact, diplomacy, and professionalism. A strong ability to multitask, be self-directed, work independently, and prioritize tasks and schedules appropriately.
Preferred Skills, Knowledge and Abilities: Efficacy with G-Suite, Creative Cloud, and virtual meetings applications.
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $85,000.00 to USD $105,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
New York University (NYU) is one of the top private universities in the United States, and NYU Tandon School of Engineering traces its roots back to 1854, building on an illustrious past as Brooklyn Poly and the NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching, and entrepreneurship and inspire and educate engineers for the 21st century — backed by an historic commitment of $1 billion to recruit new faculty, fuel groundbreaking basic and applied research in key areas, and expand the Downtown Brooklyn campus. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. We lead and have ties to multidisciplinary centers in wireless technology, cybersecurity, urban informatics, data sciences, artificial intelligence, renewable energy, and health, among others. Our faculty and students are part of the high-tech start-up culture in New York City and in downtown Brooklyn, and we support three “future lab” business incubators that connect our students and faculty to today’s innovation economy. We are deeply committed to teaching and le...arning, and with NYU's unrivaled global network of campuses, we promote a truly global engineering education.
NYU Tandon is committed to substantially increase the proportion of our faculty from historically underrepresented groups in STEM and we encourage candidates from such groups to apply. We aspire to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. NYU belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of work-life balance programs provided by the NYU Office of Work Life