Assistant Director, Career Management Events and Operations
University of Chicago (UC)
Location: Chicago, Illinois
Internal Number: JR25254
Location: Chicago, IL
Serves as a resource to Booth Masters students and alumni, responding appropriately to a wide variety of career guidance and career research inquiries and requests via the officeâ™s main phone line, general email inbox, and walk-ins to the Career Services suite.
Develops an understanding of career management issues and Career Services offerings, to assess, manage, and respond to initial student and alumni requests that emerge. Common requests include, but are not limited to, requests for assistance with identifying, accessing, and using the appropriate resources, scheduling and canceling coaching appointments, registering for career programming, and engaging with prospective employers.
Builds familiarity with career research resources to triage and respond to student and alumni research questions to prepare for careers in various industries.
In collaboration with Harper and Gleacher coaching colleagues, develops best practice protocols for database vendor selection, negotiation, implementation and ongoing management with practices that benefit all populations.Â Maintains positive relationships with vendors.
Tracks and monitors allocations and expenditures as part of annual research and resource budget.
Market career research and resource programs and materials. Develops performance measures, including utilization data. Seeks opportunities for improvement.
Works with Marketing and Booth IT to maintain online research resources and manages designated web site content.
Gains an understanding of Career Services programs and other Booth department events to be responsive to the needs of alumni and students.
Collaborate with Operations and Career Management team members in group and individual settings to develop,Â review, improve, and deliver programs, events, and services. Key planning- and execution-related responsibilities range from broad implementation for in-person and virtual events to managing detailed logistics (reserving space, audiovisual, catering, transportation, calendaring, budgeting, and facilities management); creating, editing, and distributing digital and print materials; and managing participant/volunteer communications and attendance. Key review- and evaluation-related activities may include developing and implementing evaluation surveys and analyzing collected data to provide recommendations for program/service enhancements and innovation.
Continually assesses new technologies and leverages existing technologies to improve the delivery of Career Services offerings to be responsive to the needs of alumni and students across MBA programs; evaluates and improves business processes to support Career Services productivity.
Oversees daily business operations of the Career Services office to ensure maximum expense control and support maximum productivity. This includes managing the administrative budget for the office with monthly reconciliation of internal accounts with official University ledgers, overseeing the payment disbursement, reconciliation, and troubleshooting process of all incoming invoices and payments, purchasing office supplies, and vendor management.
Creates and continually audits weekly coaching usage reports and provides monthly analysis of coaching activity to the Director, Career Management.
Advises and counsels students concerning employment opportunities and careers by acting as a liaison between students and prospective employers.
Develops original content for career related publications and assists with the editing and distribution of Career Services communications materials.
Performs other related work as needed.
Managing programs or projects involving people who may or may not report to you.
Technical Skills or Knowledge:
New software programs.
Basic statistical analysis skills.
Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, Outlook, Teams).
Strong database and Internet skills, with the ability to conduct thorough data searches.
Outstanding verbal and written communications, as well as organizational skills.
Work independently with little supervision; possess a self-motivated disposition; think creatively, identify opportunities for improvement, and recommend effective changes.
Professional demeanor, including tact, discretion, and a customer service-oriented approach.
Excellent marketing, critical thinking, analytical, and persuasion skills.
Work on different projects simultaneously and meet strict deadlines with frequent interruptions.
Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, alumni faculty, and corporate contacts.
Work extended hours and attend student events, occasionally on weekends and in the evenings.
The current schedule for this position is Monday through Friday, 9:30 am â“ 6:00 pm, three days onsite, and two days remote.
Cover Letter (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
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