Coordinator for Library Infrastructure Services Big Ten Academic Alliance
The Big Ten Academic Alliance, the consortium of Big Ten universities, is seeking a Coordinator for Library Infrastructure Services for the Library Initiatives team. We are a small team responsible for moving forward a tremendous vision on behalf of the research libraries of the Big Ten, who collectively hold almost a quarter of the print titles in North America. The libraries have committed to an interdependent future in which they join their separate collections (both print and digital) into one collection, shared and fully networked-the BIG Collection-with content universally available to the whole Big Ten community without regard to which institution produced or purchased it. At the center of enabling the libraries to accomplish this vision is a robust, dependable, and trusted portfolio of core services, as well as an effectively managed pipeline of pilots and projects that have the potential to scale up to become core services in the future.
We're searching for an energetic person who is:
enthusiastic about both the opportunities and challenges of community-based work and comfortable with navigating the unique dynamics of the collective action context.
excited about the possibilities and realities of creating, provisioning, and maintaining a portfolio of central services for a coast-to-coast membership network. attentive to details and particulars necessary to coordinate such a portfolio successfully, but simultaneously able to 'zoom out' to engage in and contribute to the innovative, creative thinking that drives the continuous improvement of our services.
adaptive, flexible, and energized by a rapidly changing environment shaped by complex discussions born out of collective action among diverse organizations.
Reporting to the Assistant Director and working on behalf of the BTAA University Librarians, the Coordinator for Infrastructure Services is the functional lead for managing the distributed set of central infrastructure services that support the BIG Collection. Working in close cooperation with the staff of the Library Initiatives team, the Coordinator for Infrastructure Services provides both tactical and strategic management for the services portfolio; convenes and facilitates meetings of community stakeholders who use the services; and coordinates the work of partner companies, consultants, and contractors who are assisting in developing, designing, administering, and / or implementing the services. This position may be either in-person at the BTAA office in Champaign-Urbana or hybrid/online. Some travel is required.
The Big Ten Academic Alliance is the nation's preeminent model for effective collaboration among research universities. For more than 60 years, the Alliance has helped the world-class institutions of the Big Ten advance their academic missions, generate unique opportunities for students and faculty, and serve the common good by sharing expertise, leveraging campus resources, and collaborating on innovative programs. For more information on the Big Ten Academic Alliance, visit https://btaa.org/.
Duties & Responsibilities:
Services Coordination and Business Analysis
Provides business analysis and active management for the core portfolio of services that the BTAA runs at scale on behalf of the member libraries.
Acts as lead coordinator and first point of contact for the core services portfolio, facilitating the processes of services management, implementation, and integration.
Coordinates and administers licenses and contracts for services.
Fosters coherence in the services portfolio by coordinating work on standards, policies, workflow, and operational agreements necessary to operate the services portfolio; promotes cross-group communication and collaboration with regard to the services portfolio; and identifies needs, opportunities, gaps, and redundancies.
In coordination with the members of the Library Initiatives team, assists in the design and execution of the multi-year strategic Roadmap for the Big Collection .
Acts as primary coordinator for assessing progress toward objectives on services within the portfolio, including reporting on outcomes and providing input into rhythmic annual adjustments to the plan.
Provides principal project management for development of services within the core portfolio that are managed out of the BTAA office; acts as liaison to as well as key initiatives that have the potential to scale to become part of the core services portfolio.
Working with the Community Coordinator, assists in managing communication channels, services documentation, and project management tools.
Manages programmatic multi-year budgeting for the services portfolio with the BTAA Operations team.
Facilitation and Communication
Coordinates and facilitates online and in-person programming and conversations around Big Collection services, including workshops, meetings, and online forums.
Designs discussion templates and communication plans for campus engagement on services run out of the core portfolio.
Provides coordination for and communication with companies, consultants, and contractors working on and connected to the services portfolio as well as projects that have the potential to scale to become part of the core portfolio.
Advises and coaches staff from BTAA libraries who leverage the services in the portfolio.
Coordinates and develops volunteers for project work through leadership, active facilitation, and recognition and appreciation efforts.
Three (3) years of experience working with services coordination, portfolio or program management, or equivalent.
Demonstrated experience with software applications, databases, and/or information technology tools.
Advanced degree or equivalent years of experience.
Experience working with services management in a community context, including large-scale complex systems.
Experience with facilitation, group dynamics, and community organizing.
Two years additional experience with leadership of collaborative projects, programs, and/or services.
Experience with coordinating or administering contracts or licenses for services (such as technology licenses for cloud-based or SaaS services).
Experience with collaborative software such as Microsoft Teams, Monday.com, Miro, and Google Docs.
Related higher education work experience, especially familiarity with or experience in large-scale research or academic libraries.
This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Minimum salary for this position is $65,000.00. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements.
Applications must be received by 6:00 pm (CST) on February 29, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. Application materials should include a cover letter, a current resume, and at least three references, including contact information. Work authorization sponsorship is not available for this position.
In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jen Cochrane at [email protected]. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing [email protected].
The University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement. With our land-grant heritage as our foundation, we pioneer innovative research that tackles global problems and expands the human experience. Our transformative learning experiences, in and out of the classroom, are designed to produce innovative alumni who desire to make a significant, societal impact.