Job Number: 31059159 Full/Part Time: Full Time Schedule: 8AM - 5PM Salary: $85,500 - $99,900
Position Information Participates with other counselors, the Assistant Director, and the Associate Director in the ongoing development and enhancement of the UCR Financial Aid Office processing system (Banner); Maintains scholarship records; presents financial aid information both on and off-campus to groups of students, campus partners and donors, Active contributor to discussions and recommends change when appropriate to better meet the needs to the populations served; Uses an understanding of the special needs and problems experienced by students from disadvantaged backgrounds and address these needs by offering supportive guidance; Composes correspondence to students and other clients relative to aid eligibility and office policy and procedures; performs special assignments and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director.
The budgeted hourly/salary range for this position is $71,100.00 - $85,500.00.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations.
Education Education Requirements
Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Experience Requirement 6 - 10 years of related experience. Required
Minimum Requirements Project management skills. Advanced written and verbal communication skills. Active listening, persuasion, and negotiation skills. Customer service orientation. Organizational skills and ability to prioritize work and meet deadlines. Advanced knowledge of policies, regulations, and practices for awarding financial aid. Specialized knowledge of particular programs. Ability to interpret complex policies and develop procedures to ensure compliance. Working knowledge of packaging policies and practices. Advanced proficiency with standard office software as well as internet and email applications. Thorough knowledge of common University specific computer application programs. Advanced problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Advance ability to assess processes and implement improvements. Excellent interpersonal skills. Strong social perceptiveness abilities. Advanced knowledge of advising and counseling techniques. Ability to calculate and reconcile financial aid with attention to detail and accuracy.
Preferred Qualifications Experience using complex databases; ability to define specifications for database programming. Proficiency manipulating and analyzing large volumes of data. Advanced knowledge of common University-specific computer application programs.
Advanced knowledge of University policies, processes, and procedures.
Ability to maintain the confidentiality of donor files and other information; impeccable integrity and discretion in dealing with funders, donors, alumni, students, administrators, and colleagues.
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.