Application Developer Analyst, Senior - IS App Development - Full Time 8 Hour Days (Exempt) (Non-Union)
University of Southern California (USC)
Location: Los Angeles, California
Internal Number: REQ20142785
The Application Developer Analyst, Senior will be responsible to work with various Keck Hospitals departments to build sites and develop applications. They will ensure best practices are utilized and processes are maintained to ensure integrity and availability of all data across our SP platform and organization's information systems. Make sure that the business sites and apps needed for a business function and running smoothly, acting as a technical point of contact to fix application and site issues - on an immediate basis. Work within IT departments alongside with other senior Application Developer Analyst and SP Architect to ensure all applications and sites are working at optimal levels. Responsible for training and support to departments on deployed application. Provide deep analysis and diagnosis of application errors problem resolution in both the long and short term design and development of existing and new applications road testing and implementation of new applications. Analyzes user requirements and recommends Applications solutions, envisioning system features and functionality - Designs, develops and implements Applications by strictly adhering to the Agile guidelines. In addition, the Application Developer Analyst, Senior will lead application projects and publishes consistent project updates to business stakeholders and IT leadership and coordinates project work with team members, department teams and third-party software development providers. As needed, this position will mentor and guide team members with best practices for Application development and support and will work collaboratively with other team members to foster an environment of respect, open communication and cross functional expertise.
Solution Design and Development: Analyse events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organizations needs. Responsible for designing, coding and modifying websites, apps, and forms from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation. Write complex code using semantic X/HTML, CSS and other technologies to create content production templates or other interactive systems.
Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects, including manages sub-team and project team. Work with app developer, system administrators, app architects and client technical developers to develop fast and dynamic software applications.
Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems.
Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards. Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. Consults with users to gain an understanding of desired functionality to define system requirements. Writes new and/or modify existing program code and/or job control languages. Write unit and functional tests within automated test environments to ensure code quality and concise yet comprehensive technical documentation - for APIs and other interfaces.
Customer Service: Resolve customer questions and complaints, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS. Responds to applications system problems and makes necessary corrections and/or modifications to resolve problems.
Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.
Training: Responsible for assisting in training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.
Req Bachelor's degree Degree in Computer Science, Information Systems, Computer Engineering, related field
Equivalent work experience.
Req 5 years Relevant work experience. IF NO BACHELOR DEGREE: * 9 years of relevant business experience.
Req 3 years Experience in an IS healthcare setting.
Req Back-end Coding experience.
Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment
Req Strong customer service focus.
Req Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)
Req Thorough documentation skills business language.
Req Must be able to communicate the impact and solutions of application/system problems in business language.
Req Must have a professional approach in all situations.
Req Ability to work any hours to support 24/7 operations.
Req Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management.
Req Availability to travel between buildings and locations.
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations.
As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.