Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities As part of the System Administration team, to effectively perform day-to-day business operational activities which includes meeting stakeholders' expectations in terms of quality and turnaround time. Identify and implement improvements to processes and/or procedures to increase productivity and