Quality & Safety Communications Associate

Quality & Safety Communications Associate

Hiring Department: Marketing & Strategic Communications

Location: Chicago, IL USA

Requisition ID: 1022200

Posting Close Date: 12/4/2023

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary
The Public Information Associate (Quality & Safety Communications Associate) position will have responsibility to foster cross-functional and system-wide communications to improve quality and safety for staff and patients at UI Health. The associate is skilled in writing, collaboration, and developing and executing strategic messaging campaigns. Manages the writing, editing, and creative strategy for quality and safety-focused content across the organization, and stays abreast of healthcare quality and safety standards.

Duties & Responsibilities

Department's primary resource for copy writing for quality and safety-targeted communications, including but not limited to the Quality & Safety Transformation, quality best practices, software implementation for process improvement, and real-time reporting for quality and safety issues.

Supports quality and safety staff training and education.

Serves as department's active liaison with the Chief Quality Officer. Works to improve and expand UI Health quality and safety initiatives. Prepares and presents as-needed reports for managers and leadership.

Provides consistent, prescriptive, and frequent communication, which includes but is not limited to email, huddle sheets, internal digital communication channels, and staff education material.

Develops and produces and patient safety stories, quality and safety content for UI Health's social media channels, and other quality and safety communications for Hospital website and internal promotional channels.

Supports Marketing & Strategic Communications leadership on other organizational strategic initiatives as assigned.

Other duties as appropriate for a communications associate.

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

1. Bachelor's degree in communications, journalism, radio/television broadcasting, web/digital media, or a related field.
2. One (1) year (12 months) of professional work experience in public relations, journalism, social media communications, newspaper reporting, radio/television broadcasting with emphasis on production, or web/digital media.
3. Demonstrated experience writing for both internal (staff) and external audiences.

Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.

Preferred Qualifications

1. Demonstrated knowledge of quality and safety in a hospital environment.
2. Previous experience working in an academic or healthcare setting.
3. Familiar with project management techniques and best practices.
4. Advanced knowledge of MS Office Suite (Outlook, Excel, Word, etc.).
5. Some working knowledge of Adobe Photoshop and preparing image files for web.

This position requires Illinois residency within 180 days of the hire date

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification, and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts, and diplomas within the document section of your online application.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e., resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above-mentioned requirements must be submitted no later than 12/4/2023.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application, you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation
Looking for more University of Illinois positions?

We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.

University of Illinois Urbana-Champaign
University of Illinois Springfield
University of Illinois System Office
University of Illinois Foundation

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.


To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/7602?c=uic







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