1. Proactively evaluate recruiting process and system efficiency, compliance, and customer service performance gaps and risks, and make recommendations on updates and changes. Audit processes and obtain feedback regularly. 2. Utilize recruiting, sourcing, and productivity metrics and surveys to identify opportunities, prioritize continuous improvement initiatives, and provide actionable insights about team performance. Maintain weekly, monthly, ad hoc reports and dashboards to track trends. Prepare reports on findings. 3. Act as a change agent to instill a continuous improvement culture throughout TA and drive measurable recruiting process improvements. 4. Promote approaches for using technology to support hiring goals and needs, while also enhancing the understanding and acceptance of existing capabilities. 5. Provide root cause analysis and potential courses of action for issues and improvement opportunities based on reporting results. 6. Serve as a liaison with HRISS to support TA service delivery, and provide technical support for recruiting tools, as needed.

Required Skill/ability 1:  Knowledge of recruitment systems - Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems and data.  Advanced skills with MS Office Suite, particularly MS Excel.  Knowledge of reporting tools and related systems (PowerBI).

Required Skill/ability 2:  Data-driven with strong analytical and problem-solving skills; strong attention to detail.  Ability to extract data themes and trends and build a story around them to engage a range of university audiences.

Required Skill/ability 3:  Exceptional customer service focus with the ability to work with a diverse range of stakeholders and leaders.  Ability to anticipate the needs of the function and TA team broadly, including the innate ability to answer questions before they're asked.

Required Skill/ability 4:  Demonstrated ability to meet competing deadlines of multiple simultaneous projects in a fast-paced environment. Highly motivated team player with strong oral and written communication skills.

Required Skill/ability 5:  Project management skills related to business process optimization and implementing new work or technical enhancements in partnership with other stakeholders (internal HR team members, other departments, vendors).

Preferred Education:  Technical knowledge of recruitment and HCM systems.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Talent Acquisition Operations Analyst

University Job Title:  Talent Acquisition Operations Analyst

Preferred Education, Experience and Skills:  Technical knowledge of recruitment and HCM systems.

Bachelor's degree and a minimum of 4 years of experience, or an equivalent combination of education and experience.

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