Under general supervision of the Associate Director, Building Operations and Maintenance we are seeking a Facilities Shops Manager who will provide day to day management of the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services and other assigned projects.
Responsible for providing daily supervision and guidance to the shop supervisors, ensuring that all work is completed to the highest standards and within the agreed timeframe. The Shop Manager will be responsible for managing resources, scheduling work, and ensuring that all safety regulations and standards are met.
Specific Duties & Responsibilities
Manage the supervisors for the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services, providing daily supervision and guidance to ensure that all work is completed to the required standards.
Build a strong system of accountability for performance between managers, supervisors and employees to achieve the highest level of quality and consistency across the campus.
Coordinate with other departments and trades to schedule work, ensuring that resources are allocated effectively and efficiently.
Communicate with all levels within the University community, including VP, deans, department heads and directors, and students. Represent the department on various University committees.
Communicate with entities outside the University including consultants, contractors, vendors, local government, and other groups doing business with the University.
Hire, motivate and discipline staff as required.
Work with labor relations personnel at the University to ensure effective working relations and appropriate application of the bargaining unit contract and University policies.
Manage daily operations of the department including logistics, emergency calls, routine and project work, and event setups.
Recommend, establish and administer program initiatives including systems, vendor managed inventory, and quality assurance programs.
Establish and implement written standards, work procedures and balanced assignments for all staff.
Manage departmental support of major campus events/activities to include commencement, homecoming, and trustee meetings; work closely with Director of Special Events and the President's office.
Organize, plan and direct all in-house training programs for shop supervisors and staff; ensure compliance with OSHA, JHU, and other applicable safety standards.
Plan and conduct meetings with subordinates to ensure compliance with established practices, to implement policies, and to keep employees abreast of current standards and procedures.
Develop and monitor quality control standards, perform inspections to evaluate compliance with work standards, and provide technical guidance and direction to shop staff.
Develop and implement measures to improve production methods, equipment selection and performance, and working conditions to increase efficiency of the department.
Develop and execute a system of internal controls to provide assurance that departmental operations are efficient and effective; departmental assets are safeguarded; and departmental financial information is current and reliable.
Ensure that the staff projects a professional image to both the Hopkins and the greater outside community.
Conduct periodic analysis and prepare reports relating to departmental financial performance, progress toward departmental goals, positive and negative trends, and recommendations.
Analyze and resolve work problems; suggest and initiate programs to improve employee morale.
Work with architects, contractors, and project managers to ensure preferred products and operations schemes are employed in new construction and renovation projects.
Forecast staffing, equipment and material requirements for new buildings and renovations.
Recommend, develop and implement policies and procedures for the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services, ensuring that all work is completed in compliance with safety regulations and standards.
Administer budget for the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services including providing oversight for and reconciling expenses. Develops annual operating and capital budgets. Identifies and prioritizes capital renewal projects on a fiscal year basis within a limited capital budget.
Develop and maintain relationships with suppliers and vendors to ensure that we receive the best prices and highest quality products.
Ensure that all work is completed within the agreed timeframe, coordinating with trade's staff to prioritize and schedule work as required.
Conduct regular inspections of work sites and completed projects, ensuring that all work meets the required standards and specifications.
Manage inventory and equipment for the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services, ensuring that all equipment is properly stored, maintained, and accounted for.
Ensure that all safety regulations and standards are met, providing guidance and training to trades staff as required.
Continuously evaluate the performance of the Plumbing, HVAC, Electric, Carpentry and Paint shops as well as Customer Services, identifying areas for improvement and implementing changes where necessary.
Associate Director, Building Operations and Maintenance.
Four direct reports, Plumbing/HVAC Shop Supervisor, Electrical Shop, Supervisor, Carpentry/Paint Shop Supervisor and Customer Services Supervisor
Bachelor's Degree or technical equivalent required.
Minimum of 5 years of experience in facilities management, with a focus on electrical, HVAC, and plumbing.
Experience with bargaining unit personnel and contracts.
Additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Must be able to remain stationary for extended periods of time.
Ability to climb ladders, move around construction sites, and navigate tight spaces typically found in mechanical, electrical, and utility rooms.
Ability to operate a computer and other equipment on a frequent basis.
Ability to frequently communicate with coworkers.
Ability to move about.
Bachelor's Degree in Engineering, Construction Management, or a related field.
Proven experience managing a team of trades staff and shop supervisors.
Strong understanding of safety regulations and standards related to electrical, HVAC, and plumbing work.
Excellent communication and interpersonal skills, with the ability to work effectively with trades staff, suppliers, and vendors.
Proficient with CMMS software and tools.
Proficient with Microsoft software suite.
Ability to read and interpret technical drawings and specifications.
Professional certifications in facilities management or related fields.
Ability to work under pressure and manage multiple projects simultaneously.
Classified Title: Facilities Shops Manager Role/Level/Range: L/04/LD Starting Salary Range: Min $126,000 - Max $220,800 Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday - Friday Exempt Status: Exempt Location: JH at Keswick Department name: Building Operations and Maintenance Personnel area: University Administration
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
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