Operations Coordinator (PSS3-AS), College of Science & Mathematics

Position Description:

The Operations Coordinator is a central position in the College of Science & Mathematics and interacts with units both within and beyond the college. Given this unique point of view, the Operations Coordinator will use forward-thinking and problem solving skills to improve and streamline college and office processes as well as manage complex operational tasks. This position requires strong task switching and management skills as it is responsible for coordinating complex and diverse tasks across several units of the college. The Operations Coordinator must have strong critical thinking, project management, analytical, and communication skills. The ideal candidate will be highly motivated, organized, self-directed, and a strong team player.

The PSS3-AS position provides excellent opportunities for professional growth and advancement, and is ideal for individuals with strong previous administration experience looking to develop a career in higher education professional administration roles.

Position Duties and Responsibilities:

• Independently develop and implement strategies to streamline and optimize Dean’s Office processes, communications, and systems
• Effectively manage complex processes including faculty hiring, contracts, load, and compensation
• Oversee college-wide travel requests and associated budget
• Assist the Assistant Director of Finance & Budget in tracking payments and reimbursements
• Supervise student office workers and manage associated budget
• Maintain updated college policies across the college by developing resources and trainings for department and college staff and managers
• Serve as a college liaison to other units at the university including the Provost’s Office, external stakeholders, and at external events as needed
• Participate in high priority and office meetings, ensuring accurate reports are developed and disseminated to appropriate stakeholders
• Effectively collect, route, or disseminate correspondence to optimize Dean’s Office communication
• Develop sensitive and/or complex reports including those of an academic and/or business nature.
• Manage and analyze college-wide student satisfaction assessments
• Manage and optimize administrative workflows and tasks in the office
• Strategically manage calendar priorities for the CSM’s Dean’s office and the College
• Implement policies, analyze departmental data, and perform other duties in the event that a departmental admin is unable to temporarily perform their job tasks
• Other duties as assigned
• The position may require infrequent work outside the normal business hours with advance notice

Requirements: 

• Graduation from accredited college or university with a Bachelor's degree, Masters preferred
•  Two (2) years of professional, position-related experience, preferably in higher education

Preferred Qualifications: 

• Knowledge of modern office routines, procedures, and practices, and their application to situations specific to academic units 
• Knowledge of standard software platforms including Microsoft Office Suite, Adobe Acrobat, databases, Banner, Tableau, and Cognos
• Ability to communicate and interact in a cordial, professional manner with faculty, staff, students, and members of the public 
• Ability to independently manage multiple, complex tasks, anticipate needs, work in a fast-paced environment, and be adaptable to change
• Ability to read and interpret policies, procedures, and academic reports
• Ability to create correspondence and reports, often of a complex and difficult nature, rapidly and accurately
• Ability to handle confidential and sensitive information in a secure and discreet manner

Salary: 

• Range P21 (Step 1 $60,062) 

Application Requirements: 

• Cover letter speaking to why you are the ideal candidate for this position
• Resume
• Contact information for three references (reference letters will only be requested for candidates advanced forward for in person interviews) Only complete applications will be considered.

Review of applications will begin on December 1st. For questions regarding the position, email Associate Dean Grace Farber, [email protected].

Note:  

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Only completed online applications submitted on or before the posted deadline will be considered.

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 23,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Home to Henry M. Rowan College of Engineering; Ric Edelman College of Communication & Creative Arts; William G. Rohrer College of Business; Virtua Health College of Medicine & Health Sciences; Cooper Medical School of Rowan University and the School of Osteopathic Medicine, it also comprises the colleges of Education, Humanities & Social Sciences, Performing Arts, and Science & Mathematics; Virtua Health School of Nursing & Health Professions; the schools of Earth & Environment; Innovation & Entrepreneurship; Translational Biomedical Engineering & Sciences; Veterinary Medicine; the Graduate School of Biomedical Sciences; and a multidisciplinary honors college. Rowan focuses on practical research at the intersection of engineering, medicine, science and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitment to high-quality, af...fordable education; and developing public-private partnerships. A Carnegie-classified (R2/high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university for three consecutive years as reported by The Chronicle of Higher Education.

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