Associate Director, University Center & Events Center

University Center

University of California, Santa Barbara

Summary of Job Details:

With an annual operating budget of $3.7 million dollars, the University Center is home to more than 2,500 conference and meeting reservations with over 170,000 people in attendance. Daily, over 11,000 campus visitors, students, faculty, staff visit the UCen to eat, drink, shop, study or attend a meeting or event. The Events Center hosts more than 40 intercollegiate events per year as well as concerts, campus intramurals, and career fairs that draw over 100,000 guests annually. Additionally, the Events Center serves as one of several campus emergency evacuation centers. Under the general direction of the Director, University Center, and Events Center and Administration, the Associate Director serves as a key leader in the successful operation of the University Center and the Events Center, sharing responsibilities for overall management which includes University Center Operations, Project Management, Conference Services, and Events Center Operations. Directly supervises 2 FTE and indirectly supervises 5 staff and 80 student workers. The Associate Director has broad responsibility and authority for operational development and decision making. This includes establishing policies, procedures and delivery systems as well as strategic planning to maximize the growth potential of services and revenue. In the absence of the Director, the Associate Director assumes responsibility for the entire UCen Administration organization, including the Events Center and acts with full authority on behalf of the Director, University Center, Events Center and Administration. The University Center, Events Center, Administration is a department within Housing, Dining & Auxiliary Enterprises (HDAE). The Associate Director is expected to regularly attend campus events held in the Events Center.

HDAE is responsible for an auxiliary services operation with annual operating and capital budgets of $180 million, capital and major maintenance reserves of $40 million and housing over 10,000 students, faculty and family residents on campus. HDAE serves 21,000 customers daily in its retail and board dining programs, manages the University Center and University Campus Store, hosts 150,000 guests annually for conferences and meetings, manages a major events center, oversees the administration of transportation, parking and fleet services, manages IT services for Administrative Services (ARIT), and oversees The Club & Guest House.

Housing, Dining & Auxiliary Enterprises (HDAE) houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Hiring/Budgeted Salary or Hourly Range: $82,300 - $117,000/year 

Full Salary Range:  $82,300 - $151,700/year. 

Days/Hours: Monday - Friday 8am-5pm

Benefits Eligibility: Full Benefits

The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application review begins: 12/4/23

Apply online at https://jobs.ucsb.edu

Job #61659

Required Qualifications:

•   Bachelor's degree in related area and / or equivalent experience / training

•   5-7 years proven experience in management, leadership and supervision of staff necessary to execute the successful operation of the University Center and Events Center operations including conferences, meetings, sporting events, concerts and other student programming, as well as facility management that includes Campus Dining retail outlets and the Campus Store.

•   5-7 Years experience using a wide range of business methods, analytical techniques and conceptual tools to understand and craft new business enterprises.

•   3-5 years proven ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business model.

•   Must be able to successfully lead, direct, mentor, evaluate and motivate staff utilizing clear and effective interpersonal skills, providing mentorship and demonstrating solid leadership and problem solving skills.

Requires keen political acumen and skill in judgment, decision-making and problem recognition, avoidance and resolution.

Must be skilled at collaborating with a variety of constituents including faculty, staff, students, visitors and vendors to work towards shared goals supporting the mission, vision, goals and objectives of the campus.

•   Analytical skills to evaluate current business processes, identify areas of growth and opportunity for increased revenue generation.

•   Proven history of high productivity and innovation

•   Solid understanding of facility operational systems, maintenance, safety and emergency preparedness.

•   Solid knowledge and experience in supervising facility maintenance and major maintenance projects as well as general maintenance and system experience such as basic plumbing, electrical, carpentry and custodial.

•   Knowledge of sound fiscal policies and practices, strategic planning.

•   Proficient in Microsoft Office applications and comfortable learning new systems.

•   Ability to use discretion and maintain confidentiality.

•   Highly developed political acumen and communication abilities to build and sustain collaborative relationships with campus constituents.

Special Conditions of Employment:

•   Satisfactory conviction history background check

•   UCSB Campus Security Authority under Clery Act

•   Must be available to work evenings as weekends as needed.

•   UCSB is a Tobacco-Free environment