The Illinois Department of Public Health is seeking a highly motivated individual to develop standards that outline requirements for investments in resources and reflect the portfolio management emphasis on coordinating investments and projects in the context of IDPH strategic business plan. Performs strategic solutions incorporating standards for business initiatives and provides the analytics necessary to implement, measure, and optimize performance and productivity strategies. Defines business cases, needs, and processes through workshop facilitation, interviews, observation work and business modeling techniques.
Job Responsibilities
1. Serves as a Business Process Analyst to develop standards that outline requirements for investments in resources and reflect the portfolio management emphasis on coordinating investments and projects in the context of IDPH strategic business plan.
Assists with the analysis, design, development, testing and delivery of solutions including documentation, procedures, processes, schedule improvements, workflow, and daily activities supporting existing applications and processes.
2. Performs strategic solutions incorporating standards for business initiatives and provides the analytics necessary to implement, measure, and optimize performance and productivity strategies.
Communicates the analytical results derived in both verbal and written formats to senior management.
Navigates operational data to fulfill routine information requests/reports.
3. Assembles the information learned during the business process model stages into process hierarchies, aligning people, systems, governance, business rules, policies, and procedures while defining overlaying hierarchies of process metrics.
Documents and communicates strategic intent, roadmap planning and development for change initiatives.
Provides strategic support to the agency in defining and designing business processes based on business vision and requirements.
?????4. Defines business cases, needs, and processes through workshop facilitation, interviews, observation work and business modeling techniques.
Provides all aspects of Business Process Analysis, including needs assessment and strategic plan, concept development, scope definition, problem discovery, risk identification and mitigation plan, design, issue resolution, and bridging the business and technical teams to translate business needs into technology solutions.
Performs detailed Gap Analysis between current and future state business processes models.
5. Functions as team member to drive productivity in new process design and development, develop rigorous procedures and control plans and working closely with process owners, project managers and senior management.
Maintains effective working relationships with all levels in the agency, and documenting key processes associated with the organizations top Goals and Objectives.
6. Leads and participates in all aspects of large–scale projects including ideation, identification, planning and cost estimation through requirements, analysis, design, testing, implementation and production.
Ensures that the standards, best practices and processes are followed.
Executes design review sessions to seek out alternative solutions and best practices.
Provides an assessment back to the management of gaps that may exist and create an action plan to close them.
????7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
Requires one year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.
Preferred Qualifications
One year experience with analyzing, designing, developing, testing or delivering solutions.
One year experience performing strategic solutions incorporating standards for business initiatives.
One year experience assembling information learned during business process model stages.
One year experience defining business cases, needs, and processes through workshop facilitation, interviews, observation work and business modeling techniques.
Ability to maintains effective working relationships with all levels in the agency.
One year experience working on projects including ideation, identification, planning and cost estimation.
In Illinois, if you have eaten at a restaurant ... required hospital or nursing home care ... vacationed at a campground or swam at a public beach or pool ... drank a glass of milk ... got married or divorced ... had a baby, the Illinois Department of Public Health (IDPH) has touched your life in some important way.
Assuring the quality of our food, setting the standards for hospital and nursing home care, checking the safety of recreation areas, overseeing the inspection of milk producing farms and processing plants, maintaining the state's vital records and screening newborns for genetic diseases are just some of the duties of IDPH.
In fact, IDPH has 200 different programs that benefit each state resident and visitor, although its daily activities of maintaining the public's health are rarely noticed unless a breakdown in the system occurs. With the assistance of local public health agencies, these essential programs and services make up Illinois' public health system, a system that forms a frontline defense against disease through preventive measures and education. Public health has provided the foundation for remarkable gains in saving lives and reducing suffering. Today, lif...e expectancy is 80 years for women and 74 years for men compared with fewer than 50 years at the at the beginning of the 20th century.
In the past, IDPH directed state efforts to control smallpox, cholera and typhoid, virtually eliminated polio, reduced dental decay through fluoridation of community water supplies, and corrected sanitary conditions that threatened water and food supplies.
Today, IDPH has programs to deal with persistent problems that require continued vigilance – infectious diseases, such as AIDS (acquired immunodeficiency syndrome), HIV (human immunodeficiency virus), SARS (severe acute respiratory syndrome) and meningococcal disease; foodborne and communicable diseases, such as E. coli 0157: H7, monkeypox, salmonella and West Nile virus; vaccine preventable diseases; lead poisoning; lack of health care in rural areas; health disparities among racial groups, breast, cervical and prostate cancer; Alzheimer's disease; and other health threats -- sexually transmitted diseases, tobacco use, violence, and other conditions associated with high-risk behaviors. In addition, IDPH has been charged with handling the state's response to the COVID-19 pandemic and the threat of bioterrorism.
IDPH, which is one of the state's oldest agencies, was first organized in 1877 with a staff of three and a two-year budget of $5,000. IDPH, now has an annual budget of $2.9 billion in state and federal funds, headquarters in Springfield and Chicago, seven regional offices located around the state, three laboratories, and 1,200 employees.
IDPH is organized into 12 offices, each of which addresses a distinct area of public health. Each office operates and supports numerous ongoing programs and is prepared to respond to extraordinary situations as they arise.