The Cross-College Advising Service (CCAS) provides holistic and developmental advising for students who are exploring their academic and career interests. Any student who is undecided or thinking about changing majors is welcomed at CCAS. Advisors at CCAS are knowledgeable about majors and certificates across all eight undergraduate schools and colleges. Our advising team serves students using multiple modalities at our main office and in five residence hall advising offices across campus. The foundations of our service rest on the principles of Belong, Explore, Become, and we strive to create a community where students and staff are supported to grow and develop according to their strengths, interests, and values. You can learn more about CCAS at ccas.wisc.edu.
CCAS seeks to hire an Associate Director of Operations and Programming whose work will be organized around five themed areas: Advising Operations, Student Programming, Supervision, Academic Advising, and Staff and Community Development. Please review the "Tasks' section below for greater details.
This position may require some pre-scheduled weekend and evening work and reports to the Director of CCAS. Cross-College Advising Service (CCAS) is one of seven subunits within the Office of Academic and Career Success (OACS) which is housed within the Division for Teaching and Learning (DTL) along with the Center for Teaching, Learning, and Mentoring (CTLM), the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE), the Morgridge Center for Public Service, the Rebecca M. Blank Center for Campus History (CCH), Indigenous Education/Our Shared Future, and the Student Learning Assessment (SLA) office.
Anticipated Start Date: The earliest anticipated start date is Monday, February 26, 2024.
Leads one or more major operations of the institutional academic advising unit and assists in the development of strategy, policy, and protocol. Administers services and cultivates relationships to support student academic progress for the institution, to ensure that all students receive quality academic support. Represents the director when needed and strives to create a welcoming, equitable, and inclusive work environment.
25% Leads one or more major operations of the institutional advising unit and plans and directs staff implementation of academic services, related programs, and other events
15% Assists in the development of strategic planning initiatives to ensure appropriate use of financial, administrative, and staffing resources, and alignment with the strategic plan
5% Assists in the development of institutional operating policies and procedures to comply with regulations, institutional policies, and objectives
5% Reviews and makes recommendations for exceptions to academic policies, procedures, and requirements for students
20% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
5% Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
5% Serves as a liaison to internal and external stakeholders to maintain campus partnerships
5% Participates in the campus-wide advising community, providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the institution
15% Participates in/supports broad advising operations of undeclared and exploring students within CCAS such as Student Orientation and Registration (SOAR), staffing front desk, serving as a member of the a residence hall team, staff satellite location
Advising Operations: Work closely with the Office Manager to ensure CCAS advising services (on-call, satellite drop-in advising, scheduled appointments) throughout the academic year are effectively and efficiently coordinated and delivered.
Advising Operations: Work closely with the Assessment Analyst and the Leadership Team to evaluate advising processes and procedures.
Advising Operations: Work closely with the Communications Director on the development and execution of an annual communication strategy.
Student Programming: Provide vision and leadership for innovative programming with key campus partners and units such as OACS, CeO, MSC, McBurney, and UHS.
Student Programming: Provide vision and leadership for innovative programming that exemplifies our core values of Belong, Explore, Become.
Supervision: Provide supervision, coaching, and professional development support to the Office Manager and Communications Director. Could supervise 2-3 professional staff roles.
Academic Advising: Serve as the assigned academic advisor to a caseload of CCAS students (60-80 students).
Academic Adv: develops and maintains knowledge of: academic degrees, majors, certificates and policies; campus support offices such as career advising, health services, financial aid, disability support services, academic and learning support.
Staff and Community Development: Assists with training and mentoring of professional and student staff members
Staff and Community Development: Engages in learning about diversity, equity, and inclusion of marginalized populations and contributes to a welcoming and inclusive environment.
Staff and Community Development: Provide leadership and coordination for staffing of liaisons, CCAS internal committees and provide support to committee chairs
Staff and Community Development: Serve on the CCAS Leadership Team
Staff and Community Development: In collaboration with staff, provide leadership for annual CCAS retreat.
Work closely with and serve as a key advisor to the Director. Represents the Director as needed.
Other duties as assigned.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Required Master's Degree must be completed and awarded at the time of application. All disciplines are welcomed.
Required Qualifications: 1. Seven years of progressive experience in higher education, counseling, student services, program or project management. 2. Experience supervising, coaching, training, and/or mentoring professional staff. 3. Experience providing direct student advising.
CCAS seeks an individual who has: 1. Experience seeking input from a team, building consensus, and moving initiatives forward. 2. Experience working independently and proactively managing multiple projects and priorities. 3. Experience creating programming for students with an awareness of working with students from diverse backgrounds. 4. Strong interpersonal skills with an ability to build and sustain positive working relationships. 5. Strong communication skills with an ability to be an effective listener, writer, and public speaker with multiple audiences (e.g. students, staff, faculty, administrators, and parents and guests). 6. Experience exercising independent and informed decision-making.
Full Time: 100%
It is anticipated this position requires work to be performed in-person, onsite, at a designated campus work location, and with occasional pre-scheduled work outside of normal business hours.
Appointment Type, Duration:
Minimum $70,000 ANNUAL (12 months) Depending on Qualifications The expected salary range for this position is $70,000 up to $85,000. Actual pay will depend on experience and qualifications. Employees in this position can expect to receive a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please visit: http://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.
The Division for Teaching and Learning (DTL) strives to create a healthy, welcoming, and inclusive space for all.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of the appointment.
How to Apply:
Please click on the "Apply Now" button to start the application process.
Applicants will be asked to upload a cover letter and resume (A Curriculum Vitae will not be accepted.). These written materials are an opportunity for you to share with the search committee how your skills and experiences align with the qualities listed under the "Required Qualifications" and "CCAS Seeks" section above. PDF documents preferred but not required.
If selected for a finalist interview, applicants will be asked to supply 3 references, including a current or most recent supervisor (if not currently employed). No references will be contacted without advance notice.
We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship.
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.