1. Administrative Services Manager: Provide efficient and effective delivery and integration of all administrative services (academic, financial, research and/or clinical) for which (s)he is accountable. Serve as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services and Faculty Affairs), ensuring that providers are apprised of unit needs and relevant information, and taking action where needed. Monitor the adequacy of service delivered by outside providers. Escalate issues or concerns related to administrative and operational services to the LA. 2. Financial Analyst and Manager: Partner with the LA to build financial plans for the unit. Provide comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit's financial resources, e.g. performance against budget. Recommend adjustments and take action as appropriate. Oversee daily financial monitoring and authorize transactions per policy. Provide support to unit's Dean/Director/Chair for financial inquiries. Identify available financial resources (current/future), and recommend how to deploy efficiently to support unit objectives. Prepare all funds budgets, including gathering historical information, providing analysis and quality control. Help the unit, including faculty, research and analyze funding challenges and opportunities and present possible options with LA. 3. Risk Manager: Implement and maintain strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. Take corrective action in order to protect Yale's assets, resources, information and reputation. Identify, communicate, and address issues/concerns in a timely and appropriate manner. Ensure all faculty and staff are knowledgeable of the regulations, policies, procedures and Yale requirements as they pertain to their scope of activity. Escalate issues to the LA as appropriate. 4. University Citizen: Connect the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Engage in initiatives generated by the LA and the University. Represent unit needs, challenges, and opportunities at the LA and/or University level. Create opportunities to enhance the image and value of the unit. Share knowledge and best practices with others. 5. Talent Manager and Developer: Utilize effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned. Work with HR partners to participate in selection, performance management and career development processes, as well as to address employee relations issues in line with University guidelines and contractual agreements. Partner with the LA in the assessment of current unit non-faculty personnel and future talent needs. Make recommendations for the movement of administrative talent and the development of Business Operations staff. Cultivate a diversity of backgrounds and perspectives in the unit. 6. Strategic Resource: Partner with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support strategic planning process. Translate unit strategy into actions. Recommend resources needed to achieve short-term and long-term goals and identify any factors that may impact the unit's ability to successfully meet its mission and goals. Assess level of financial and non-financial resources available for the unit to achieve its goals, e.g., funding, space, technology, staff capabilities and capacity. Recognize and raise potential issues, ideas and solutions to LA.
Required Skill/ability 1: Proficiency with YBT. Ability to establish and maintain multiple labor and financial plans.
Required Skill/ability 2: Proficiency in Workday HCM and Financials. Well versed in both WD HCM and Financials processes, workflow and reporting. Proven ability to adapt quickly and become an expert in the frequently changing business environment. Ability to train and subsequently coach users on essential tasks, e.g., initiating purchase orders and expense reporting.
Required Skill/ability 3: Strong computer skills including an excellent command of Excel. Ability to manipulate downloaded data to produce meaningful reports, highlighting budget to actual variance and trends. Well-developed analytical and quantitative skill.
Required Skill/ability 4: Ability to adapt and thrive in a changing environment, accepting of new roles and meeting challenges as they may come.
Required Skill/ability 5: A team player with a proven ability to resolve issues independently and consistently and reliably while meeting often competing demands for time and attention. Excellent oral and written communication skills. Strong commitment to delivering a high level of customer service to both internal and external clients.
Preferred Education: Experience using Anaplan. Experience budgeting and monitoring of capital funded projects and related process requirements/reporting. Comfort working in and reporting at the Institutional Plan (IP) level including IP Budget to Target and Transfer workbooks.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Operations Manager 2, Professional
University Job Title: Operations Manager
Preferred Education, Experience and Skills: Experience using Anaplan. Experience budgeting and monitoring of capital funded projects and related process requirements/reporting. Comfort working in and reporting at the Institutional Plan (IP) level including IP Budget to Target and Transfer workbooks.
1. Minimum of a Bachelor's Degree and five years of related work experience including demonstrated leadership, project management and/or supervisory experience; or an equivalent combination of education and experience. 2. Thorough working knowledge of accounting, financial reporting and analysis, preferred: fund accounting. 3. Experience preparing budgets, forecasts and financial plans; experience integrating multiple and complex pieces of financial information to identify themes, trends, and issues. 4. Demonstrated experience in managing relationships and influencing outcomes. 5. Demonstrated creativity and effectiveness in a complex organization.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.