Financial Aid Advisor/Veterans Certifying Official
Northland Community & Technical College
Location: Thief River Falls, Minnesota
Internal Number: 1783
Location: East Grand Forks
Full/Part Time: Full Time
Employment Condition: Unlimited
This position exists to serve as the college expert to review, research and evaluate all documents relevant to determine eligibility and awarding large amounts of Federal, State and institutional funds to college students. The incumbent will serve as the primary contact and resource in the financial aid office for all new and returning students as well administer the work-study program. This position will serve as the primary Certifying Official for Veterans at the East Grand Forks Campus. The incumbent is responsible for verification of eligible non-citizens college-wide. The position will adhere to all Federal, State, and Institutional Financial Aid Regulations.
Serve as college resource liaison regarding all financial aid programs, policies and procedures, providing advising to the college, community, students and parents. Researching information to ensure accurate and timely information is provided within state/federal policy and guidelines.
Administer the work study programs on the EGF campus to ensure new work-study employment information is entered timely, verifying information and making determination of complete applications and files. Incumbent researches processes and procedures and makes recommendations for changes as necessary to ensure efficient operations.
Serve as a Veterans Certifying Official.
Verification of Eligible Non-citizens.
Complete 150% calculations for students that are requested by the Director of Financial Aid and other staff.
Maintain accurate financial aid files for application and award ensuring compliance with Federal verification requirements for individual financial aid student files.
Maintain and coordinate all digital imaging responsibilities in the financial aid office on EGF campus.
Ensure efficient operations of EGF financial aid office.
Minimum of two years of experience working in a post-secondary education setting or completion of an Associate's Degree or the equivalent of a two year diploma
Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
Ability to maintain confidentiality of private information according to procedures, rules, and statutes
Computer knowledge, proficiency and understanding with the ability to remain up-to-date with the many software programs utilized in the administration of financial aid
Ability to work closely with the public and be able to clearly inform students and parents of the financial aid process
Willing to work as part of a team
Physical Demands (sitting for extended periods of time)
Bachelor's degree in business, accounting or human service related field
Experience working in Financial Aid
Knowledge of student financial aid programs
Knowledge of state and federal financial aid rules and regulations
Ability to follow directions, to take corrective criticism, to get along with coworkers and supervisors
Able to handle stressful situations with the highest level of professionalism consistent with excellent customer service
Ability to communicate effectively with students, staff, and faculty and the ability to deal tactfully with diverse populations in a positive, courteous and helpful manner
Ability to work independently with limited supervision
In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.
Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.
Why Work for Us
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:
95% of employees understand how their work helps achieve their agency's mission
91% of employees feel trusted to do their jobs
88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
87% of employees report flexibility in their work schedule
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
Public pension plan
Training and professional development
Paid vacation and sick leave
11 paid holidays each year
Paid parental leave
Low-cost medical and dental coverage
Prescription drug coverage
Wellness programs and resources
Employer paid life insurance
Short-term and long-term disability
Health care spending and savings accounts
Dependent care spending account
Employee Assistance Program (EAP)
Federal Public Service Student Loan Forgiveness Program
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Northland is a comprehensive two-year community & technical college offering 80+ program options in high-demand fields including; Aerospace, Agriculture, Automotive & Transportation, Building Trades, Business & Marketing, Education, Health & Human Services, Information Technology, Law & Public Safety, Manufacturing and more! Northland also has a liberal arts & transfer program which offers students the first two years of a bachelor's degree.
Northland is an innovative leader in higher education, preparing all learners with work and life skills that advance personal well-being and regional prosperity.
- Meet students where they are
- Focus on student success
- Provide a high-value learning experience
- Work collaboratively and build relationships
- Advance diversity, equity, and inclusion
- Promote global competency
- Encourage innovation and creativity
- Pursue quality and continuous improvement
- Meet community and workforce needs
- Practice responsible financial stewardship