Systems and Technology Administrator

The Cornell University campus is widely admired as one of the world's most beautiful academic settings. The Division of Facilities and Campus Services is committed to providing the highest quality service to faculty, students, staff, alumni, and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as steward of the campus resources and operations.

This position provides an opportunity to be part of a team of transportation professionals dedicated to providing excellent customer service to our campus partners. Transportation and Delivery Services (TDS) relies on a variety of systems and technologies in order to move people and goods around campus and help people find transportation solutions that work for them.

This position provides autonomy with availability of management when needed. The schedule is variable, providing ample time for outreach and community collaborations. If you have a passion for sustainability, efficiency, and leveraging technology, you might be a great fit for this important role. As a university founded to be a place where "...any person can find instruction in any study," diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and equitable community. Please consider joining our community!

Position Summary:

Serve as system administrator for management systems, applications, and technology that support operations for Transportation and Delivery Services to include parking, Campus-to-Campus, Fleet, Fuel, and Delivery services. Responsible for ensuring systems effectively and efficiently support business operations.

Serve as a project manager for application implementation and ongoing changes. Serve as a project and configuration manager for back-end systems including but not limited to virtual payment and access and license plate recognition (LPR). Project manager for planning and implementation of virtual permitting systems and a new Campus-to-Campus reservation system. Configure and trouble-shoot electronic devices used in the course of parking enforcement, driver scheduling, and other operational functions within the department.

Maintain software and hardware inventories, coordinate disk space planning and management. Performs data backups and recoveries.

Serve as the main liaison between the application vendors and the university. Monitor and maintain continuity with system software licensing and maintenance agreements. Research and provide recommendations regarding hardware and system software upgrades; assist with planning and budgeting.

Serve as an administrator.

Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction; conducts accurate evaluation of the level of security required. Interface with user community to understand their security needs and follows procedures to accommodate them; ensures that user community understands and adheres to necessary procedures to maintain security.

Ours is a values-based organization where all employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity. FCS employees are required to attend staff development trainings and participate in the performance evaluation process.

We Require These Qualifications:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Bachelor's degree, at least 2 years of experience in the systems field, or equivalent combination of education and experience.
• Strong commitment to collaborative work, while effective working autonomously.
• Able to handle a busy schedule and flexible in adjusting to a changing work environment, job responsibilities, and departmental priorities.
• Knowledge of and ability to plan and execute software platform changes with minimal service disruption to the client and to utilize a variety of technical tools and techniques to guarantee service availability and ensure IT system performance.
• Knowledge of network administration systems and procedures; ability to address the upkeep and maintenance of computer hardware and software which comprises a computer network, including the deployment, configuration, maintenance, and monitoring of active network equipment.
• Knowledge of and ability to design, plan, and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.

Rewards and Benefits:

Cornell University provides excellent benefits that include professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options, and great retirement options. Cornell provides generous paid leave provisions as well, including 3 weeks of vacation, health leave, personal leave, and 13 paid holidays (including end-of-year winter break).

This is a full-time, non-academic staff, benefits-eligible opportunity located in Ithaca, New York.

Application Procedure:

• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.