Job ID: 2023-18061 Type: Full-Time # of Openings: 1 Category: Communications and Public Relations
The Assistant Director, Engagement and Communications is responsible for the project management, planning, development, and delivery of internal and external University communications and user training to support the Office of Finance and Treasuryâ™s financial systems, processes, and accounting practices. This position oversees the Finance & Treasury training manager and the development of training tools and programs for the users of the Finance & Treasury infrastructure across the university. The Assistant Director is the primary owner and manager of the Office of Finance and Treasury website, and other communication channels including the production and publication of the annual Report of the Treasurer. This position will leverage new and existing communication tools to provide a cohesive engagement portfolio for the Office of Finance and Treasury, with a consistent and cohesive message, voice, and streamlined delivery. The Assistant Director will leverage change management principles to lead communications and training support, as well as lead campus engagement efforts for divisional projects and system implementations. The position requires a project and change management approach, planning and execution of strategic communications and training plans, overseeing the development of training sessions, writing and editing communication pieces, and measuring results.
Working under the direction of the Executive Director, Finance Administration, the incumbent will identify opportunities to engage campus partners in providing meaningful and actionable feedback regarding division initiatives, systems, policies, and overall service. The Assistant Director will develop and build relationships with key campus stakeholders including academic department managers across all divisions, administrative department finance managers, and support personnel.
This position will work closely with a wide variety of stakeholders at all levels of the organization and across the University, including providing communications support to the Vice President for Finance and Treasurer for campus-wide, divisional, and external communications, as needed. The Assistant Director will oversee resources such as consultants, external designers, photographers, and copy editors and will be responsible for managing the training and communication budget in support of communications initiatives. Key partners include leaders across the Office of Finance and Treasury, the Office of Communications, Office of Information Technology, the Office of Human Resources, among others.
This position requires a high level of skill and competency in project management, change management, planning, writing, and executing training and communications to support awareness of divisional projects and organizational change. The Assistant Director, Engagement and Communications will show evidence of self-motivation and the ability to work both independently and with teams, on all levels of leadership within the Office of Finance and Treasury, as well as with partner departments.
The Office of Finance & Treasury actively searches for staff members of exceptional ability and promise who share in Princeton University's commitment to excellence, and who present a diversity of viewpoints and cultures. We offer varied professional opportunities spanning all aspects of financial management, analysis, and processing in support of the teaching and research mission. As part of the University community, we respect the dignity and individuality of each member while trying to foster a sense of shared experience and common purpose. We are unwavering in our commitment to both diversity and community and embrace the variety of talents, backgrounds, and perspectives of all our colleagues.
Identify and build trusted campus user groups to provide feedback and user experience data in support of division initiatives and projects.
Using a portfolio of communications and engagement tools, build campus relationships and support the alignment of division activities with overarching University mission and strategic priorities.
Will lead change management communications and training efforts, preparing campus user for change impacts, in collaboration with Office of Finance & Treasury subject matter experts.
Creation and Execution of Division Communications
Leads the development of communications plan, maintains communications calendar, and creates content in collaboration with Finance & Treasury functional and systems teams, project managers, the Training Manager.
Provides Strategic Input and Support to Divisional Initiatives
Provides support and communications guidance for Finance & Treasury projects, including support for systems upgrades and implementations from the Finance Administration group, and participation on division project teams.
Provides oversight strategic direction for Finance & Treasury training manager and user training programs.
Instructional Design and Program Development
Proactively oversees the development and delivery of training programs related to financial policies, procedures, systems, and best practices.
In partnership with training manager, evaluates effectiveness of financial management academy and institutes appropriate modifications, as necessary.
Prioritizes training needs with input from campus and from University partners and Finance and Treasury staff.
Evaluation and Assessment of Training Assets
Establishes and manages a process for measuring the effectiveness of training programs.
Reviews, edits, and strengthens presentations, training programs, and other material developed by Training Manager and subject matter experts within finance and treasury.
Supervisory responsibility of Training Manager.
Management of Finance and Treasury Website.
Bachelor's degree or equivalent work experience.
5-7 years of relevant work experience.
Experience in developing, implementing. and measuring strategic communication and change management plans for large and diverse audiences.
Strong experience in website content development, design principles, and technical acumen for updating and maintaining websites.
Ability to work with financial and technology subject matter experts to quickly grasp pertinent information and translate and compose into effective communications.
Knowledge of communications media and proficiency in new media.
Exceptional writing and communication skills, energetic, and able to interact effectively with individuals at all levels and from all backgrounds.
Fluency with desktop computing tools such as Word, Excel, and PowerPoint. High level of competency with desktop publishing software and experience with Visio and Adobeâ™s creative suite.
Strong customer service with an emphasis on building relationships within the division and across campus.
Ability to see larger picture and make connections between various work streams, identifying areas of overlap.
Strong organizational skills, attention to detail, and the ability to manage multiple projects with changing priorities across a variety of functions.
Strong visual design skills for developing attractive and compelling publications.
Masterâ™s degree in communications and/or training related area.
Formal project management experience
Experience in researching and drafting talking points and/or speechwriting.
Experience at Princeton, or an institution similar to Princeton, is preferred.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.