Graduate Program & Communications Coordinator

About the Opportunity

The College of Social Sciences and Humanities (CSSH) is a leader in the Experiential Liberal Arts. The College is strongly committed to fostering excellence through diversity and enthusiastically welcomes applications from members of groups underrepresented in higher education administration.

The College's schools, departments, and programs-with disciplines ranging from economics and history to English, urban affairs, international affairs, and American Sign Language Interpreting-form an interdisciplinary environment with global perspectives and a culture of inclusion. Our faculty connects liberal arts education with the challenges of our time, fostering ethical reasoning and critical thought with attention to the enduring significance of history, literature, and culture. Strategic Areas of Focus for the College's education and research throughout its global network are (1) Resilience, Sustainability, Health, and Equity, (2) Cultural Transformations, Governance, and Globalization, and (3) Network Science, Computational Social Science, Digital Humanities, and Information Ethics.

CSSH has long been committed to creating a culture of inclusion for our students, faculty, and staff. Diversity and inclusion, as well as questions of race, racism, and anti-racism, are part of all our programs, all our research centers, and our three areas of strategic focus-and are always works in progress. At the same time, we focus on how modes of constructing social hierarchies, including race, gender, sexuality, class, ability, and others, intersect with one another.

We are preparing students to enter fields wherever reading, writing, and communication are valued. To find out more about the English Department check here: English Department - Northeastern University CSSH.

Responsibilities:

The Graduate Program & Communications Coordinator will serve as administrator of all graduate programs in the Department of English, organize and manage communications and marketing related to the Department. This position reports to the Chair of the Department of English, with a dotted line to the faculty Graduate Program Director. The position will work closely with the college marketing and communications team as well as the CSSH graduate office.

This position will be the lead on graduate student services and will be the first point of contact for all graduate students, serving as Administrator of the graduate program in the Department. The Graduate Program & Communications Coordinator works closely with the Graduate Program Director and will advise students and ensure that any questions or inquiries are resolved in a timely and professional manner. They will serve as point of contact for prospective students, ensure the admissions and selection process moves smoothly, and manage the program calendar and any student policies and procedures. The Coordinator will maintain various databases of prospective and admitted student information and monitor student progress toward degree. They will project and monitor doctoral travel reimbursement and pre-admissions event spending and handle all administrative responsibilities related to the graduate program including recruitment, admissions, course offerings, progress towards degree, SGA awards, and scheduling.

The Graduate Program & Communications Coordinator will be responsible for organizing a communications plan for the department including crafting a coherent visual image for all materials and overseeing outreach, publicity, and social media initiatives for the Department of English; lead efforts to publicize student experiential learning, co-op and career paths, course offerings, alumni news, and events; manage internal communications among faculty, staff, and students, and maintain departmental website, print and social media related to the English Department.

Qualifications:

Bachelor's degree and three to five years of experience in administrative positions, preferably in higher education. Knowledge of Microsoft Office products is required as well as social media platforms including Instagram, Facebook, and Snapchat. Database and website management skills required, particularly with Wordpress and Salesforce experience. Knowledge of Banner and Adobe Creative Cloud desired but not required. Excellent organizational skills and ability to work well with students, faculty, and staff. Must be able to work independently, multi-task, and work to deadlines. Excellent interpersonal skills required. We seek a proactive individual who is an excellent problem-solver and is interested in learning new software systems and administrative processes.

Documents to Submit:

Resume and cover letter required.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Graduate-Program---Communications-Coordinator_R120577-1







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