Job Summary
The Program Manager- Enterprise IT PM has accountability and leadership for large business and hybrid (business and technology) program initiatives to ensure the successful and timely implementation of solutions that meet or exceed business expectations. In this role, the Program Manager manages the relationship and communication with the program sponsor, senior management, other project management teams, and a wide range of project stakeholders including operational owners and external vendors for programs encompassing multiple areas. The Program Manager will help all parties identify key barriers to program success while actively managing all risk mitigation activities, ensuring the delivery of a high-quality product, on-time, and on-budget.

This Program Manager will be responsible for:

• Drives consistent and efficient execution of large projects of any budget by working closely with internal business partners and stakeholders to drive the adoption and implementation of company standards in processes and programs. The work may require oversight of multiple teams owning parts of multiple parts of the project
• Serves as liaison between technical and non-technical teams, both for Boston Children's Hospital internal departments as well as vendor/subcontractor organizations to ensure that the project requirements, deliverables, and milestones are clearly specified and met throughout the project.
• Coordinates activities and tasks among project teams, other internal departments, and vendor/subcontractor organizations as needed to meet project goals, ensuring that their completion is on schedule, within budget constraints, and of the appropriate quality standards expected by Boston Children's.
• Ensures that the project is delivered according to the measures of success defined by business owner.
• Provides regular updates to leadership on the progress of the program in a concise format that can be quickly reviewed.
• Able to be on site for in person meetings as necessary to ensure good communication and to build and maintain relationships with team members, project stakeholders, and leadership.
• Develops the project schedule to complete deliverables, determine critical paths, identify risks, and appropriate mitigation plans. Coordinates with sponsor leadership to communicate codependencies of projects and milestones.
• Drafts and manages project budgets, including monitoring costs, payment to vendors, and preparation of financial status reports; provides reporting progress to ensure projects are within budget, and anticipates and monitors for issues communicating promptly with the ISD PM leadership and project sponsors.
• Determines corrective action for risks and obstacles with assistance from other project managers and leadership.
• Creates clear and concise communication mechanisms to share and secure understanding of project plans, project status, and issues with all stakeholders (including executive management and project team), in the frequency and level of detail stated by the project governance process.
• Understands and communicates roles and responsibilities (and expectations) with subject matter experts (SMEs) and key business and technical leads, continuously managing expectations throughout the project lifecycle and escalating to the appropriate parties when needed.
• Monitors and controls inputs and documentation which includes project (business, technical) requirements documents, project metrics, project schedule, risk management plans, resource plan, etc.
• Manages process compliance and provides input to incremental process improvements with the use of lessons learned and other project process tools.
• Uses tools, systems, and methodologies as directed by leadership and other leadership.

In order to qualify, you must have:

• PMP Certification
• Bachelor's Degree or equivalent experience
• 5+ years demonstrated competency and hands-on experience in project management from inception to delivery.

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