Job Summary

We are seeking an experienced Senior Installer/Technician to join our team. The successful candidate will be responsible for installing, configuring, troubleshooting, and maintaining a variety of audio visual systems, including but not limited to projectors, video walls, sound systems, microphones, and control systems.

The ideal candidate will have a strong technical background and extensive experience in the audio visual industry. They should possess excellent problem-solving skills, be able to work independently or as part of a team, and have exceptional communication skills to interact with clients and team members.

Responsibilities

• Work with a partner / small crew to complete audio visual installation

• Install: Speakers, TVs, Projectors, Screens etc

• Implement rigging systems to suspend: Speakers, Lighting Systems, Projectors, Screen, LED Walls

• Interpret AV schematic / Layout drawings

• Terminate Various connectors (see below) Crimping, Soldering, Splicing

• Collaborate with project managers, engineers and stakeholders to ensure the timely delivery of projects

• Maintain and update project documentation, including drawings, schematics and system configurations

• Provide technical support and training to clients and end-users

• Mentor and train new installers

• Participate in weekly level 10 meetings

Requirements

Experience Requirements:

• 5 years AV installation Experience

People Skill Requirements:

• A professional appearance and attitude with superior customer service skills and experience greeting and communicating with clients

• A team player - being able to work with a team of driven individuals accomplishing a common goal

• Being flexible - understanding that the customers needs come first and sometimes requires working a longer day

Job Skill Requirements:

• Valid Class 5 Drivers License

• Iphone or Andriod smartphone w/ cellular data

• Solder XLR, 1/4" TS/TRS, 1/8" TS/TRS, RCA, DB9 termination experience

• Compression RG6, RG59 termination experience

• Crimp RJ45 UTP and STP termination experience

• Rigging AV equipment such as speakers, lighting, and AV infrastructure to building structure

• Fibre LC MM/SM termination experience

• Use of hand and Power Tools

• Basic Rigging Knowledge

• Proficiency with Basic networking and troubleshooting

• Experience with Crestron Toolbox, Extron Global Configurator Plus/Pro

• Experience with accessing and troubleshooting shooting audio DSP software such as Symetrix, QSC Qsys, Audio Architect

• Google Apps

• Steel toe over ankle boots

Travel Requirements:

• Ability to travel - Typical 1 week / month

Benefits

• Paid Vacation

• Sick Leave

• RRSP Matching

• Health Benefits

• Mileage

• All Travel Cost Paid

• Company Tools Provided

• Employee Milestone Program

• Employee Training & Development Program

• Company Social Events

• Christmas Office Closure

About Sapphire Sound Inc.

Sapphire Sound is a young team of professionals in the pro audio-visual design and integration field. We're bringing life and agility back to an industry that has become cookie-cutter and inflexible. Our customers include performing arts venues (sound, video, lighting), churches, restaurants and hospitality and corporate boardrooms. Our unique design approach to meet customers needs and budgets has our team very busy and we're looking to add another member! Sapphire Sound is looking for exceptional individuals who share our core values: trustworthy, skilled, responsive, passionate, all-in, and fun. We believe that these values are the drivers of our success, and we're committed to building a talented group of professionals who embody these values. Our team is the driving force behind our success, and we're committed to building a positive team dynamic that encourages collaboration, growth, and success. We're looking for team players who are dedicated to delivering exceptional results for our clients and team.

Connections working at Sapphire Sound Inc.