Health Equity, Diversity, and Inclusion Operations Manager
University of Chicago (UC)
Location: Chicago, Illinois
Internal Number: JR24276
Location: Chicago, IL
Provide high-level operational and event support for initiatives within the HEDI Office: Pathway Programs, Bowman Society Lecture Series, and the Health Equity, Advocacy, and Anti-Racism (HEAR) course including events, conferences, student-run activities, summer pathway programs, lecture series, and overlapping admissions events that include HEDI programming.
Provide direct support for the Director of Community Engagement, including but not limited to, budgeting, scheduling meetings, submitting reimbursements, ordering food, and sending communications on behalf of the Director. Track medical student participation in service activities and support evaluation in community engagement activities.
Assist with data management and collection for the office, including but not limited to, longitudinal follow-up with summer pathway students and administrative lead for management of reporting for grants that support HEDI initiatives.Â
Serve as primary back-up and support to the Associate Dean for Health Equity, Diversity, and Inclusion, in the absence of the HEDI Administrator including but not limited to scheduling and planning HEDI events and meetings, coordinating recruiting efforts, managing student and faculty reimbursements, assembly of appropriate files and meeting materials.
Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
Has moderate/high levels of interactions with faculty, researchers and staff for committee work or information.
Performs other related work as needed.
Three years of high-level administrative experience in an academic or medical center environment.
Experience in increasingly responsible positions.
Experience with or desire to support work that advances health equity through diversifying the physician workforce.
Technical Skills or Knowledge:
Proficient knowledge of Microsoft Excel, Word, PowerPoint, Outlook, and other common software and technology (e.g., redcap) programs used in support of administration.
Extensive project management skills and negotiation experience.
Ability to handle sensitive and confidential information.
Willingness to work evenings and weekends as needed.
Must be able to maintain a calm and courteous demeanor and to work productively.
Must be able to problem-solve and follow an issue through to resolution.
Excellent interpersonal skills, including the ability to handle all constituents with courtesy, maturity, discretion, and diplomacy.
Demonstrated ability to enthusiastically support and work with Faculty Deans, Directors, medical students, and staff in a 'matrixed' rather than 'silo' organization.
Manage interpersonal relationships and interact/communicate with clarity, tact, and courtesy with patrons, patients, staff, faculty, students, and others.
Communicate effectively, both orally and in writing.
Recognize and resolve or refer problems.
Work effectively with supervision and as a part of a team.
Use or learn a range of position-related software applications.
Cover Letter (preferred)
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