Job Summary

Responsible for assigned development activities for the Department of Intercollegiate Athletics at West Virginia University with a focus on managing and coordinating the annual giving and ticket priority programs for the Mountaineer Athletic Club.

Duties and Responsibilities

Essential Functions and Responsibilities include the following. Other duties may be assigned.

Manage and coordinate the annual giving, ticket priority, premium seating program for the Department of Intercollegiate Athletics  by  developing  plans  and  programs   to maximize revenues.

Coordinate, in conjunction with the Mountaineer Ticket Office, the ticket priority program for football, men's basketball, postseason games and other athletic events, as assigned.

Coordinate direct mail solicitations for annual giving and premium seating, including developing the mailing lists using WVU Foundation or Department of Intercollegiate Athletics information, and directing interaction with the Sports Communications Office, mail vendors, and the United State Postal Service.

Manage assigned staff to reach targeted goals, and track and report on progress to complete specific goals and projects.

Manage the Wheels Club program in conjunction with the Athletics Department Business Office.  Solicit participation in Wheels Club program and coordinate stewardship of participating dealerships.

Develop and implement an annual action plan to fulfill all quantifiable work performance goals for contacts, solicitations, closed gifts and new prospects identified.

Oversee data integrity, tracking process and donor information in Paciolan for all annual donations, donor levels, priority points, donor statements, pledges and renewals.

Solicit annual gifts as assigned and ticket priority gifts at the midpoint Mountaineer Athletic Club level or higher.

Maintain a comprehensive   working knowledge   of the WVU intercollegiate   athletic program assuring effective representation of all aspects of the program and needs for private support.

Plan, execute, and/or staff prospect cultivation, hospitality, donor stewardship and recognition programs, and other special events as assigned, including, but not limited to, programs held concurrently with athletic contests at WVU or opponent venues, the Coaches' Caravan, sport specific club events, etc.

Coordinate, with appropriate staff from Sports Communications Office, the production of athletic development publications, printed material, and other media content, including web materials and social media.

Develop and execute plans for volunteers to assist the athletic development program, including organizing and conducting prospect rating sessions, in conjunction with appropriate WVU Foundation staff, recruiting and training of volunteer leaders, student workers, and conduct other cultivation activities and programs as needed.

Initiate and facilitate collegial and cooperative relationships and open communications with other WVU Foundation and University personnel in advancing the   mission, philosophy, and objectives of the Department of Intercollegiate Athletics.

Develop specific working knowledge of relevant Department of Intercollegiate Athletics and WVU   Foundation   computer systems   necessary   in completion   of day-to-day business.  As directed and needed, create or assemble documents or reports for either internal or external uses in advancing or evaluating Athletic development.

Coordinate all development efforts with the WVU Foundation and comply with all WVU Foundation reporting and accountability standards.

Perform other job-related duties as assigned.

Maintain knowledge of and comply with all rules, regulations, policies and guidelines of WVU Foundation Inc., West Virginia University, the Big 12 Conference and the NCAA. Must adhere to NCAA Bylaw 11.1 - Conduct of Athletic Personnel. Failure to adhere to these policies will result in appropriate disciplinary action including possible suspension and termination.

Represent the WVU Foundation, the University, and Intercollegiate Athletics with the highest professional level of, integrity, strength of character, and ethics.   Must respect the rights and dignity of individuals with sensitivity to problems that may arise from racial and ethnic differences.

Manage sensitive and confidential information related to donors, ticket holders, student­ athletes, coaches and staff utilizing discretion and correct decisions.  Failure to use proper discretion at the required level could result in major and significant embarrassment to the University and/or have a significant impact on image, revenues and eligibility of student-athletes.

Faithfully and diligently execute related duties  of  the  Department  of  Intercollegiate Athletics,  as  requested  or  assigned  by  the Senior Associate Athletics Director/ Executive  Director  of  the  Mountaineer Athletic Club.

Qualifications

Education, Experience and Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.  Makes self available to staff.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.

Cost Consciousness - Develops and implements cost saving measures; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Requirements

• Maintain high standard of ethics and integrity related to intercollegiate athletics
• Demonstrated knowledge of NCAA Di vision I intercollegiate athletics
• Demonstrated knowledge of development or fund-raising concepts
• Demonstrated knowledge of NCAA and conference guidelines, policies, rules and regulations with the ability to interpret, apply, enforce and explain such policies and rules
• Maintain knowledge of WVU Foundation, state and University policies and procedures
• Exhibit strong creative, organizational and interpersonal skills
• Demonstrated knowledge of correct English, grammar, spelling, punctuation and sentence structure
• Demonstrated ability in public speaking skills
• Demonstrated ability to function professionally under high stress and confrontational circumstances
• Demonstrated ability to manage multiple tasks for extended period of time
• Demonstrated ability to independently plan and organize work
• Proactive attitude towards work and assignments
• Demonstrated ability to adapt to any situation, make decisions and work independently; must have the ability to build and maintain personal relationships with all of the Athletic Department's and WVU Foundation's many constituencies, including donors, prospects, ticket holders, fans, student-athletes, professional representatives, coaches, vendors, media, and the University community; required to use creative abilities to develop new techniques and approaches in dealing with many issues controlled by this position; responsibilities of the position are ever-changing and require constant research and education; requires the ability to adapt to any situation and make decisions
• Demonstrated interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Demonstrated knowledge of record keeping and adherence to schedule
• Ability to stay abreast of information impacting the affected area
• Demonstrated ability to organize and motivate groups and individuals
• Ability to maintain proper unit attendance and punctuality standards, work extended hours including nights and weekends (often with extensive walking and standing).
• Demonstrated knowledge of affected areas of involvement
• Demonstrated ability to manage personnel
• Ability to make administrative I procedural decisions and judgments
• Demonstrated ability to drive and travel via motor vehicle and airplane
• Maintain a valid driver's license

 Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and/or Experience                                                   

A bachelor's degree is required; a Master's degree is preferred. Relevant experience may be substituted for a Master's degree. Minimum of four years of progressive development experience. Experience with intercollegiate athletics, particularly Division I experience preferred. Direct experience working with and managing annual giving programs and donors preferred. Must have knowledge and understanding of NCAA rules and regulations.

 Language Skills                                                

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills                                                     

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                                             

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills                                               

To perform this job successfully, an individual must be Microsoft Office proficient. Familiarity with databases such as Blackbaud and Paciolan is preferred.

Certificates, Licenses and Registrations: N/A

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include participating in the search process, training new employees; planning, assigning, and directing work; setting performance goals and providing quarterly reviews; addressing complaints and resolving problems.

Other Duties

Work Environment: The position is expected to be in-person primarily, but over time, hybrid may be acceptable in alignment with the WVUF work/telecommuting policy.  Travel is required at times for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.